Motorola, Inc. (NYSE:MOT) announced today its successful management of Qatar Telecom’s (Qtel) network for the recently-concluded 15th Asian Games in Qatar within the major stadia of Khalifa Olympic City, including the venues for all major events such as the handball, basketball, football finals as well as the closing ceremony.
Motorola took on the day-to-day management of network operations and support services, thereby enabling Qtel to focus on customer care, while continuing to deliver high quality of service and effectively handling peak call demands on its network. Motorola’s managed services expertise supported Qtel in managing over 5.98 million calls successfully.
“Motorola has been the leading GSM network provider for Qtel for more than 12 years, and particularly after the successful deployment of our indoor telecommunications network last year, Motorola was the logical choice to assist us in providing the highest standards of mobile services during the busy period of the Asian Games,” said Sheikh Fahad Bin Jassim Al Thani, executive director of Qtel’s wireless services.
“We expected significant peaks in demand at various points during the Games, and yet our network performance for the duration was excellent. Motorola proved they had the technical expertise to tailor their managed services to meet the demands of the event, and in doing so made an effective contribution to the overall success of the Games,” he added.
This announcement follows Motorola’s successful deployment of an indoor telecommunications network for Qtel in 2005 for a number of stadium venues in Doha, including Khalifa Sports City and other venues.
“We worked with Qtel to ensure a smooth and consistently high quality communications for the 2006 Asian Games. Through our longstanding relationship with the operator and the proven expertise of our services teams, we were able to understand the requirements and challenges of managing communications for such a major event. We offered the operator the expertise of our services teams to ensure that Qtel’s customers have optimal communications access at all times,” said Ali Amer, vice president, Middle East, Africa and Pakistan, Motorola Networks & Enterprise.
Many of the leading telecoms providers in the region are choosing Motorola services to assist them in getting the most from their resources and infrastructure investment, and in planning the most efficient solutions for future growth. Motorola is now managing over 100 customer networks worldwide, demonstrating its commitment to providing operational excellence to its service provider, government, municipal and enterprise customers.
Revenue on this contract was recognized in the fourth quarter of 2006.
About Motorola Managed Services
Motorola’s managed services enhance network operations by providing out-tasking and outsourcing options to meet individual and customized business requirements. Motorola offers innovative build, operate and manage network services where key performance indicators (KPIs) and service level agreements (SLAs) are jointly defined with our clients predominately on a multi-year agreement.
About Motorola
Motorola is known around the world for innovation and leadership in wireless and broadband communications. Inspired by our vision of seamless mobility, the people of Motorola are committed to helping you connect simply and seamlessly to the people, information, and entertainment that you want and need. We do this by designing and delivering "must have" products, "must do" experiences and powerful networks -- along with a full complement of support services. A Fortune 100 company with global presence and impact, Motorola had sales of US $42.9 billion in 2006. For more information about our company, our people and our innovations, please visit www.motorola.com.
About Qtel
Qatar Telecom (Qtel) is the exclusive telecommunications provider in Qatar. Its principal activities include local and international fixed telephone, mobile, Internet, data and cable television services. In 2004, Qtel led a consortium and won the public tender for the second mobile license in Oman, and launched services in March 2005. Nawras, Qtel's subsidiary in Oman, has captured almost 500,000 new customers (over 28% of the Omani mobile market) in just over 20 months of operations. Qtel was the prestige partner of, and official telecommunications provider to, the 15th Asian Games Doha 2006.
Qtel is a winner of the 2005 Gulf Excellence Award and the 2006 GCC Economic Award. The company is listed on the Doha Securities Market and on other stock exchanges in the GCC. For more information, visit: www.qtel.com.qa.
