Arab Financial Services (AFS), the region’s leading provider of electronic-payments and consumer finance outsourcing services is set to provide National Commercial Bank (NCB), the leading bank in the Kingdom of Saudi Arabia with this advanced account management system. This will lead NCB to becoming the first card issuer in the region to manage its credit card portfolio through the AFS integrated TRIAD system.
“This agreement with AFS will aid NCB in enhancing its portfolio management capabilities, and thereby maintaining its leading position as a card issuer,” said Mr. Adel Al Howar, Head of Consumer Finance Services Group, NCB.
“By using the TRIAD adaptive control system, NCB will enhance the bank portfolio management services” said, Rasool Hujair, CEO at AFS. “By offering TRIAD as a value-added service, AFS continues to deliver superior technology and highest quality services that help our clients succeed and grow their business in a cost-efficient manner.” he continued.
AFS integrated the TRIAD system with its processing platform to help network issuers more effectively manage risk and design and execute more profitable account-level strategies in credit line management, authorizations, collections, reissue, marketing, and pricing. AFS currently provides payment card processing services to more than 50 banks and financial institutions across the Middle East, North Africa, Europe and South Asia.
About Arab Financial Services (AFS):
AFS is the leading Arab company for electronic banking, personal payment instruments and related services. Established in 1984, AFS is in a strong financial position with backing from leading international financial institutions in the Arab World. The company pioneered the concept of outsourcing card processing in the region and was the first company to set-up an end-to-end state-of-the-art card-outsourcing environment in Bahrain. AFS is the largest payment card processor in the Middle East and North African regions. AFS is Principal Member of Visa and MasterCard Payment Associations and an authorized third party processor centre. Over 50 Banks in the region are connected to AFS's online card management integrated solutions. AFS offers diverse services ranging from 'get-started' to fully-fledged on-going card processing & related services, assisting banks to issue Visa and MasterCard to their customers through sponsorship card programs. AFS offers flexible and customized solutions to suit the specific requirements of financial institutions in the region, including full Arabic language functionality.
About NCB:
The National Commercial Bank was the first bank established in Saudi Arabia, and has initiated business in the name of ‘‘The National Commercial Bank’’ under Royal Decree on 26 December 1953. The Bank operates the largest dealing room in foreign exchange and money market in the Middle East. It also operates 942 Automated Teller Machines and 6,950 Point-of -Sale Terminals. NCB runs 2 international branches in Beirut and Bahrain, and 4 representative offices in London, Seoul, Tokyo, and Singapore. NCB operates a comprehensive array of alternative channels for services delivery, including Al Ahli Telephone Banking, Al Ahli Mobile Banking, Al Ahli Online, Al Ahli Trade, Al Ahli Tadawul and Al Ahli International Brokerage. Over 77% of customer transactions were executed through alternative delivery channels during fiscal year 2005. The Bank was the first Saudi Bank to launch Credit Cards for settlement of online purchases. NCB is also the pioneer in mobile banking in Saudi Arabia by introducing Al-Ahli SMS Service, a service which provides customers with easy and secure contact with their NCB accounts via mobile telephones.
