SITA SC, the only global communication services integrator dedicated to the travel and transportation industry (TTI), present in the Middle East & Africa for over 50 years, and INS, a global provider of vendor-independent, business and technology consulting services and software solutions, today announced that they have joined under a master cooperation and licensing agreement to provide TTI companies with a broad range of technology-based professional services, managed services, and network software solutions.
SITA and INS will jointly market and deliver these services and software to provide TTI companies with seamless communications solutions in the US, Europe, Middle East, Africa & Asia Pacific markets.
“SITA’s deep and broad exposure in the travel and transportation industry, coupled with INS’s extensive experience in IT technical infrastructure and business consulting, creates a high-value proposition unmatched by any competitor,” said David Butze, CEO of INS. “This partnership provides SITA customers with additional resources and capabilities to help them reduce costs and improve efficiencies, which is absolutely critical to compete successfully in today’s challenging market.”
“We are very enthusiastic about how well this partnership complements and extends SITA SC’s professional services capabilities,” said Hans-Peter Kohlhammer, CEO and Managing Director, SITA SC. “INS has performed more than 30,000 engagements worldwide, and has developed proven best-practice operational frameworks that will greatly benefit our clients. This is another major step in extending SITA SC’s position as the world’s leading TTI communication services integrator.”
“Our focus has always been and will always be on customers and their technology demands. This latest partnership provides more range & depth when it comes to our professional services offering to Middle East & African aviation sector,” added Hani El-Assaad, MEA Regional Vice President, SITA SC.
The alliance’s combined offerings include professional services, managed services, and network software solutions tailored to suit the needs of the TTI. Initial go-to-market solutions include:
• Telecommunications Cost Optimization: optimizes telecommunications assets and spending to significantly reduce costs.
• TrustCheck Risk Management: measures the effectiveness and maturity of security practices in managing business and operational risk.
• IPT Rapid Assessment: determines whether the infrastructure can support a converged solution, or requires changes necessary to fully support voice over Internet Protocol (VoIP).
• Call Center & Voice Consolidation: improves service quality and resource utilization, reducing costs and improves operating efficiencies.
• IPControl software: improves IT infrastructure operational efficiency and service levels by automating IP address management and DNS/DHCP server configuration.
Additional offerings will be developed by SITA SC and INS to address the market as the alliance evolves.
