Specialized Technical Services (STS), a leading regional IT and Payment solutions provider and integrator, hjas recently completed and launched an integrated web portal for The Jordanian Housing Bank for Trade and Finance. The move came as The Housing Bank sought STS expertise to provide customers with 24/7 secure access to online banking to create an additional customer service channel for financial service provision.
The portal allows real-time delivery of a portfolio of over 32 services to corporate and individual bank clients, and offers bill payment, money transfer, account status and account status monitoring services through remote connection.
This project is in line with the Housing Bank for Trade and Finance’s strategy of service portfolio expansion and furthers its continuous commitment to providing the best service to its clients as it seeks to implement banking and IT technologies to further improve banking performance and customer satisfaction. Its new portal is set to assume a pivotal role in the Bank’s relationship with its clients and allow for secure and efficient interaction that will optimize time allocation and resources
The portal was designed by a project team of specialized Jordanian IT professionals with experience in the IBM Websphere Portal platform. The IBM Websphere portal technology is considered extremely robust and has won prestigious international awards for its functionality and operating features.
Ramzi Al Zein, Chairman of the Board at STS, commented, “We are proud of this important accomplishment. The successful development of the financial services portal will allow STS to further develop its profile in the Middle East region, and cement its credentials as a premier provider of e-solutions to the financial sector.”
STS has longstanding partnerships with major IT providers, and is a Premier Business Partner for IBM. The close partnership was facilitated by STS scoring a series of successes using IBM technology, supplemented by its high operational standards and quality human capital and expertise. STS is considered a leader in the field of IT integration, offering full IT services to governments, the education sector, banking sectors and telecommunication companies. STS employs more than 300 people throughout the region and has partnered with IT giants such as Microsoft, Dell, Sun, Cisco and Hypercom.
STS is the master distributor and regional partner for Hypercom products in the MENA region and a leading provider of Electronic Fund Transfer and IT solutions in the region. Since establishment in 1989, STS has contributed significantly to the growth and development of the IT sector in MENA. STS’s diversified IT activities, partnerships with industry leading companies in addition to more than 400 qualified and highly skilled employees, has enabled STS to stand firm among the best providers of IT turnkey solutions to government, banking, education and telecommunication sectors. STS's has regional offices in several Middle East and gulf countries including Dubai, Amman, to better serve its regional customers which include more than 28 banks in the region.
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