Dubai ranks among top 10 digital cities in e-government services
Dubai has outranked several digitally advanced cities in the world, including Dublin, Paris and Copenhagen, in terms of privacy and security on its official portal, according to a new global survey that covered 100 major cities.
The survey of the official city websites, conducted by Rutgers University, ranked Dubai in the ninth position, along with Auckland, scoring 7.86 out of 20 points, against the average score of 2.85. The survey ranked Dubai 11th worldwide in the service delivery category, ahead of Dublin, Helsinki and Tokyo, according to the Madar Research Group.
Dubai was the only city from the Arab world to make the top 20 list. Other Arab cities figuring in the Top 100 list were Amman, Manama, Riyadh, Cairo and Beirut.
In service delivery, Dubai was ranked 11th worldwide, with a score of 8.25 out of 20 against the world average of 4.77. The report also cited Dubai as one of only 10 cities that have websites allowing citizens to pay 'fees' online.
The survey, which used 92 key indicators to evaluate websites under five core parameters gave weighted scoring of 20 points each, to add up to a total score of 100. Taking all parameters into account, Dubai was ranked 18th, ahead of Sydney and Jakarta. The top five cities in digital governance were Seoul, Hong Kong, Singapore, New York and Shanghai.
Dubai e-Government is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the emirate. It also has a vision to integrate individually automated government departments under the single umbrella of the e-government initiative, thus empowering employees across lines of businesses and levels of government, besides facilitating the lives of citizens and customers of the government. — (menareport.com)
© 2004 Mena Report (www.menareport.com)
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