Africa’s leading hospitality group’s flagship properties in Downtown Dubai have both welcomed the new year by receiving the most sought-after of accolades - endorsements from their loyal guests – in the form of TripAdvisor’s Travelers’ Choice 2012 Top 25 Ranking for the Middle East.
Five years after opening their doors, Southern Sun Al Manzil and Qamardeen Hotels continue to cement their position in the competitive Dubai hospitality scene by offering what has emerged as the biggest consideration to travelers in a post-recessionary period – greater value for money. Al Manzil and Qamardeen Hotels’ service-focused approach, discounts on early bookings and a range of value-added services such as free shuttle bus services to the city’s leading shopping destinations offer guests value in the form of savings and convenience.
“I have stayed in many 4-star hotels in the USA and nothing compared to this hotel…best value for money”; “From arrival to departure the services offered here were wonderful”; “The hotel is excellent with outstanding service provided by friendly staff”, are some of the many positive reviews that clinched Qamardeen Hotel a place in the Top 25 ‘Best Service Hotel in the Middle East’ and the ‘Trendiest Hotels in the Middle East’ categories.
“From the moment we arrived we were treated like royalty”; “Excellent hotel location, hospitality, extremely friendly service, excellent design in rooms and restaurants, diverse gym club... everything!”are remarks that characterise the guest commentary that helped to secure Al Manzil Hotel a slot in the Top 25 ‘Best Service Hotel in the Middle East’ category.
“Great service is a hugely underrated competitive advantage,” said Richard Weilers, Managing Director Southern Sun Offshore. “It’s a key consideration in securing return business and good word of mouth which drives future business. It’s extremely satisfying to find ourselves as the only four-star properties to feature in the Travelers’ Choice 2012 Top 25 Ranking. Such recognition from our valued guests is the highest praise we can hope to receive as hoteliers, and this success only serves as further motivation to continue raising the bar across all levels of our offering.”