Ooredoo, Kuwait’s fastest network, announced yesterday that it has officially obtained the Payment Card Industry (PCI)-Data Security Standards (DSS) 3.2 certification, making it the first telecom provider in Kuwait to be certified with this version.
PCI-DSS is the global industry standard for compliance and security for personal payment card data, to which vendors and businesses must conform to in order to protect cardholders’ personal data and prevention from credit card fraud.
Ooredoo’s PCI-DSS compliance was validated in December last year, after an extensive audit conducted by ControlCase, a qualified security assessor. Ooredoo Kuwait was the first company in Kuwait to take that step, further solidifying its position in the local market. This step helps customers make safe transactions Ooredoo’s web payment portal, in addition to using Ooredoo’s payment kiosks, conveniently located in 45 locations across Kuwait for customers’ satisfaction.
Commenting on this announcement, Ooredoo Kuwait stated “This accomplishment reinforces our commitment to ensure the best services to our customers, with safe online transactions to protect them against fraud and other privacy breeches. This step is reflective of the company’s core values of caring and connecting. Ooredoo strives to provide its customers with the best services, while ensuring the safety of their privacy and information.”
Tight security measures
PCI security standards are technical and operational requirements set by the Payment Card Industry Security Standards Council to protect cardholder data. The standards globally govern all merchants and organizations that store, process or transmit this data – with new requirements for software developers and manufacturers of applications and devices used in those transactions. Compliance with the PCI set of standards is mandatory for their respective stakeholders, and is enforced by the major payment card brands.
Commenting on Ooredoo’s achievement, ControlCase COO Suresh Dadlani said Ooredoo’s efforts to ensure customers’ privacy of payment information are truly commendable. He added, “We’re always happy to see companies and organizations such as Ooredoo Kuwait working to ensure that their clients’ information are protected, especially during times like this when cyberattacks and customers’ credit card privacy information are under threat. We wish Ooredoo the best of luck in their future endeavors.”
For customers’ utmost satisfaction, Ooredoo Kuwait customers can pay their phone bills and recharge their credit on Ooredoo’s new application available on the AppStore for iPhone users, and on the Google Play store for Android users. Customers can also pay their bills on Ooredoo’s website www.ooredoo.com.kw, or using any of the 45 kiosks conveniently located in different locations across Kuwait.