American Express Middle East celebrates customer service excellence

American Express Middle East and North Africa recently held an award ceremony to celebrate customer service excellence within the organisation. More than 80 of the company’s loyal employees were recognised for their individual contributions at the American Express Service Excellence Awards.

American Express MENA has over 500 employees based in the region, with more than 300 located in the company’s Bahrain headquarters. The event, held at the Al Bander Resort, Bahrain, saw 84 employees from five departments receive awards for their commitment to build Cardmember and partner relationships based on quality, service, trust, integrity, reliability and attentiveness.

William Keliehor, Chief Executive Officer, American Express Middle East and North Africa, said: “American Express is known throughout the region for providing value and unparalleled service to Cardmembers. This reputation is founded on the hard work and dedication of our hundreds of employees in the Middle East and North Africa. I am delighted that as a company we have been able to recognise their outstanding contribution in delivering exceptional customer service.”

Mohamed Danish, Chief Talent Officer, American Express Middle East and North Africa, said: “The Service Excellence Awards recognise the commitment and energy shown by employees in meeting the needs of Cardmembers. Each recipient is a true ambassador of the company, and has been integral to the success of American Express MENA during the past year.”