The Boston Consulting Group

With customer behaviors changing across multiple dimensions and challengers such as digital giants, fintechs, and neobanks vying for market share, traditional retail banks must act now or lose out later in their quest for growth, according to a new report by Boston Consulting Group (BCG). The report, titled Global Retail Banking 2019: The Race for Relevance and Scale, is being released today. The report, the latest in a series of annual BCG studies of the retail banking sector, provides a comprehensive look at the industry, exploring topics such as the ...