ALCS to activate Microsoft certified support center in Lebanon

Published October 12th, 2000 - 02:00 GMT

Company Press Release: 


Beirut — With the Levant region’s continued tech-savvy approach to business, the demand for training and support services is on the increase. In response to this growing demand, Microsoft Gulf and Eastern Mediterranean (GEM) announced today that Allied Computer Services (ALCS) has been appointed as a Microsoft certified support center in Lebanon. 


“We are delighted to welcome ALCS aboard as Microsoft’s only certified support centers in Lebanon,” said Jihad Al-Hazineh, head of MCSC program at Microsoft GEM. “Our certified support centers are selected carefully, with various factors being taken into consideration. A key factor is the organization’s ability to provide a comprehensive range of high quality, integrated support services to companies using Microsoft software. We believe that our partnership with ALCS will enable us to offer the highest quality of support to our customers in Lebanon.” 


With over 15 years’ experience in offering technical support services to major organizations, ALCS is a service-oriented company in the field of data information technology. “We are excited to be Microsoft’s only certified support center in Lebanon,” said Boutros Harb, general manager, ALCS. 


“We have been in the data information technology field for a long time now, providing genuine spare parts as well as professional service for brands like Data General, Compaq, Epson, Olivetti, Stratus, Dassault, Toshiba, Roland D.G and more. In addition, we have maintained equipment like HP, Dell and IBM”.  


Among the various organizations that ALCS supports is Lebanon’s Audi Bank and Future Television network. 


Microsoft Certified Support Center (MCSC) is Microsoft’s answer to the diverse support and service needs of its customers. MCSCs provide support for organizations using Microsoft products and, in addition, provide service for a wide range of third party products including hardware, networking and other software products. Together, the complementary services of Microsoft and its MCSCs provide greater service and more support options than either could do separately.

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