TeleFinity a leading global computer telephony solutions provider, announced that Banque Saudi Fransi (BSF), a leading bank in the Kingdom of Saudi Arabia, installed more than 370 channels of TeleFinity’s LogFinity Suite, the total recording solutions, including LogFinity Pro, LogFinity IP, and LogFinity Enterprise, to empower the bank's financial trading call center and the bank’s branches across the kingdom. Part of LogFinity suite, LogFinity IP provides organizations, scalable, and robust VOIP fulltime recording solution that analyzes and evaluates communications.
LogFinity IP is fully integrated with a wide range of VOIP PBX vendors and protocols, including: IPC, Nortel, SIP, H323, Cisco Skinny, Alcatel-Lucent, Siemens, Avaya, Ericsson and others. While LogFinity Pro enables organizations to capture telephone and radio conversations for virtually any purpose, from ensuring top quality customer service, to audit trail of verbal commitment, and to protect the organization from serious lawsuits.
LogFinity IP and LogFinity Pro are a field-proven VOIP and TDM solutions for contact centers, financial institutions, and regulatory-compliant enterprises, which assure seamless business continuity and investment protection. On the other hand LogFinity Enterprise is a robust and scaleable centralized servers’ solution that addresses recording needs of multi-site and multi servers high-end environments, a cost effective solution, that provides an optimal size of servers and provides enterprises with the ability to manage and access multiple servers from a single location. Other member of LogFinity Suite is LogFinity Add-Ons; which has the following; 911 Emergency Recording, Quality Management (QM) Suite and LogFinity Fax recording.
