Bosch AA, the Automotive Aftermarket equipment business division of Robert Bosch Gmbh, one of the world's leading developers of automotive technology and spare parts suppliers, on Tuesday, November 29, 2005, opened its Service Training Centre at the Dubai Airport Free Zone in conjunction with their Regional Middle East office.
The new training centre offers a three-day to two-week technical training courses for the diagnosis, repair and servicing of motor vehicles in which trainees will undergo comprehensive theoretical and intense practical training.
The courses are mainly divided into five training categories; Car technology (electronics and electrical systems, brake systems and gasoline injection systems), Diesel technology covering both Mechanical and electronic Diesel injection systems, test equipment repair and usage, spare parts sales and car service centre management courses.
The new Centre consists of a two-story teaching wing with modern classrooms and a single-story workshop-training wing with state-of-the-art teaching tools, ideally equipped workshops and offices in an area spanning over 550 square meters. The theoretical part of the training courses takes place on the upper storey technical classrooms, which are specially equipped for subjects such as "diesel injection technology", "electronics and brake systems" and "gasoline injection systems". The respective components for the technology, test benches, tools and a number of cross-sections of the component as models are available here. The participants are then taken to the training rooms and workshops on the ground floor, where they learn to apply the theoretical knowledge acquired in the most efficient way with the latest Bosch test equipment.
Oleg Riabstev, General Manager, Middle East Operation, Bosch Automotive Aftermarket (Bosch AA) said, "Vehicle components and their networking systems are becoming increasingly complicated and the modern car has become a 'computer on wheels'. Today's new technology represents many great challenges, and therefore we at Bosch are committed to offering staff from Bosch Service Centres and independent automotive workshops from around the world, Service Training Courses to enhance their skills and knowledge using technologically advanced diagnostics tools, to enable them to provide the most efficient vehicle repairs without comprising safety".
Riabstev added, "Quality service is our number one priority at Bosch. We are fully committed to provide that to our customers in order to stay competitive. Automotive workshops have to ensure through constant training, their personnel are fully conversant with the latest automotive technology. This is the 38th Bosch Service Training Centre spread across 32 countries. Moreover, trainers travel the world in order to train staff near the customer, whether it is in technical colleges or individual workshops and companies. In 2005, around 37, 000 employees of automotive workshops took part in Bosch training events worldwide."
At present Bosch has 24 service outlets in the Gulf, with ten in Saudi Arabia, eight in the UAE, two in Qatar, two in Kuwait and one each in Oman and Bahrain. The company aims to have up to over 40 outlets in the region by 2008 with a major concentration of the service centres in the Kingdom of Saudi Arabia (KSA) and the UAE. The Bosch Service organisation consists of around 11,000 car service auto repair shops in 135 countries providing perfect all-round car services offering real value to customers and backed by Bosch, the world's largest supplier of automotive parts and systems.
