Careem Launched Roadside Assistance in Dubai

Press release

Published April 22nd, 2019 - 09:55 GMT

Car owners can now book the twenty-four hours, on-demand roadside assistance service via the Careem app through selecting “Roadside Assistance” option to be serviced by one of their leading and experienced local roadside assistance partners.

Highlights

Careem, the leading internet platform in the greater Middle East has launched its Roadside Assistance service in Dubai, the service will later expand to additional areas in the UAE.

Roadside Assistance includes emergency services ranging from battery boosting to on-site battery replacement to emergency fuel delivery at a fixed price of 100AED with an additional cost of the fuel ordered or the battery replaced.

Gheed Al Makkaoui, General Manager of Careem UAE said: “We’re excited to have a market-beating value service that we can test out with our latest product, Roadside assistance. The service will enable customers of a new vertical to experience the convenience and comfort of the Careem app and technology. Roadside assistance is a part of our on-going commitment to provide innovative services that help positively impact and simplify the daily lives of the UAE residents.”

The region’s pioneer in ride-hailing was founded in 2012 and is currently operating in over 120 cities in 15 countries across the greater Middle East region.

For more information on services, please visit Careem’s Roadside Assistance page: https://blog.careem.com/en/careem-provides-24-7-roadside-assistance/

Background Information

CAREEM

Careem is the technology platform for our region. A region of over 600 million people that extends from Morocco to Pakistan, Turkey to Sudan. It’s an area of the world that up until now, has largely missed out on the transformational power of the internet revolution – but through its ambition and focus is catching up fast. Half of the population are under 25, and the same amount are connected to the internet yet only a small proportion have bank accounts, access to public transport and critical infrastructure.