United Arab Emirates (UAE) Minister of State for Finance and Industry and Chairman of Dubai Islamic Bank (DIB), Mohammed Khalfan Bin Kharbash, has inaugurated a new call center and collections department, which will play a vital role in collecting outstanding credit from the customers.
“The call center comes as part of DIB’s plan to establish more communication channels with its customers. The center will follow up on a continuous basis with its customers and advise them on the best way to manage their outstanding repayments,” said Kharbash
A group of female employees has been trained in cooperation with the Human Resources Department, for a 45 day period, to perform follow up and collection at the call center. This training contributes to DIB’s plans to increase the number of UAE nationals working at the bank and encourage graduates to join the financial sector.
Established in 1975, DIB is considered to be the first Islamic bank in the world that has implemented the principles of Islam in all its practices. It was founded with active assistance of the UAE Government, the Central Bank and people of the UAE. — (menareport.com)
© 2003 Mena Report (www.menareport.com)
