ESII SAS, French provider of innovative customer flow management solutions, will be attending the next Gitex tradeshow in Dubai (October 17th to 21st), Hall 4, Booth B4-30. The company intents on showing its commitment to the Middle East by introducing eSirius™, its customer flow management solution, in English and Arabic versions.
The eSirius™ software suite is based on web technology to meet customers’ mobility and service requirements organizing their customer flow management. eSirius™ can operate for an unlimited number of departments, workstations and sites. The solution can be integrated into digital media capabilities and can handle full, comprehensive appointment-making and schedule management, completed with SMS confirmation and call back. The new functionalities will help improve customer reception and teams’ work, as well as managing flows, increasing profitability and analysing business more accurately.
Export Manager Gaël Philippe states that “Attending Gitex will help us present ESII’s innovative products and solutions, which address a wide range of requirements in industries as diverse as telecommunications, finance, government , health, transportation and retail.”
With a base of over 9,000 referenced sites, ESII is one of the technology leaders in customer flow management. ESII’s offer combines the best solutions in order to optimize customer flows, improve waiting conditions and increase waiting time productivity.
