The Arab Orient Insurance Company (AOIC) and Eskadenia Software Solutions on Sunday signed an agreement to develop a medical insurance software package to help organize the Arab Orient's growing medical insurance program.
"Our aim is to develop a medical insurance program that can take up to one million beneficiaries, and move towards the regional and global markets," Isam Abdul Khaliq, managing director of AOIC told reporters after the signing. He added that with aspirations for such growth, it was imperative for the AOIC to cooperate with a software development company like Eskadenia to enable it to provide fast and reliable insurance services for such large numbers.
Under the agreement, Eskadenia will provide consultation, design, development, installation and program training for the AOIC staff that will operate the system. "We are using the latest in Oracle software development technology to produce a viable comprehensive product,” Nael Salah, managing director of Eskadenia said.
He explained that the software would provide easy access to the AOIC's database of the program's corporate and individual beneficiaries, including the terms of their policies, their medical histories and all the information needed for them to benefit from their insurance. It would also provide information about the medical facilities that deal with the AOIC, including hospitals, pharmacies, and private physicians in different specialization’s.
"The beneficiaries carry an insurance card that they present to hospitals, pharmacies, or private physicians' offices, which can then contact the AOIC to obtain all the information needed on the patients in less than five minutes," Abdul Khaliq said. He added that this service would be important for beneficiaries as it would provide "direct billing" of the insurance company for the beneficiaries' treatment, in addition to facilitating checking them into hospitals.
The software would also provide general and specific information about the claims made to the company, reinsurance and an accounting system. The first phase of the medical insurance software is scheduled for commercial operation in January, while the complete package will be ready for commercial operation in April 2001. Salah also said that there were plans to make this system available on the Internet in the future. — ( Jordan Times )
By Yacoub Abu Ghosh
© 2001 Mena Report (www.menareport.com)