The Middle East will host the debut of the next generation customer/patient satisfaction solution, SurveyNow!, developed specifically for the healthcare sector at GITEX 2003.
SurveyNow! is a customer satisfaction feedback tool that empowers medical staff at hospitals and healthcare centers to get instant real-time feedback from patients. SurveyNow! was developed for the Netcare group, the largest private hospital and health care organization in South Africa and is being showcased in the Middle East for the first time by NurSystems.
SurveyNow! can be tailored to provide immediate feedback on any area within the hospital including catering, reception, nursing staff politeness or responsiveness, and house keeping. SurveyNow! can also be rolled out to all levels of the hospital at the ward, hospital, regional or national level and provide the central administration with a single resource from which to improve customer satisfaction across all its facilities. — (menareport.com)
© 2003 Mena Report (www.menareport.com)
