A study by PriceWaterhouseCoopers (PWC) on human resources practices in the Middle East revealed that human resource (HR) departments in the region are falling behind their counterparts in Europe in the challenge to embrace new technology and e-business.
Moreover, HR managers are struggling to achieve recognition as strategic business partners and are under increasing pressure to add value to organizations. The survey found that HR managers in the region have far less significant management role in organizations than their counterparts in
Europe. They fail to use modern IT and Internet techniques to the same extent to improve their operational efficiency.
The research indicated that HR managers feel constrained by lack of money, time and commitment to help them improve their services. The study also revealed that 85 percent of companies in the Middle East plan to implement new human resource IT systems over the next two years to improve the management of information and efficiency of their organization.
An indication of the relatively low usage of IT in the region is the fact that only 20 percent of companies in the region use the Internet for recruitment work compared to 63 percent in Europe.
According to PWC, the top 4 constraints to implementing web-enabled facilities for HR in the Middle East are time availability and commitment, data access and security, lack of internal skills and capabilities, and financial resources. — (Lebanon Invest)