Moroccan BMCI bank has obtained an ISO 9002 certificate for its credit activities, the first step towards a global certification of the bank, BMCI officials said.
BMCI's certification process was started 18 months ago and covered the bank's headquarters in Casablanca in addition to its agencies specializing in loans to firms, bank officials said.
"The ISO certification is a response to a reorganization concern geared towards meeting the demands of the clients and founded on a principle to ever promote performance," said Jean-Jacques Santini, chief executive at BMCI.
The certification is also a sign of the bank's keenness to offer its clients uniform services according to international standards in the 80 countries where BMCI has branches, he said at a news conference.
Santini noted that the certification guarantees clients a commitment to precise deadlines and control over all financing procedures. BMCI has undertaken a reform program designed to consolidate its presence in Morocco and abroad.
The program's prime objective is "to ensure a full quality service,'' the BMCI official said, adding that the ISO certification helped restructure bank procedures to conform to international norms.
The bank holds 10.6 percent of loans to enterprises in Morocco, the officials said, adding their bank's activity in this type of credit grew by 63.4 percent during the first half of this year.
Meanwhile, the bank said it would open the BNP-Parisbas trade center in January in the Moroccan commercial capital of Casablanca. The center "will offer importing and exporting clients modern and high quality services for all international commercial transactions," said Santini.
The bank already runs trade centers in France, Hong Kong and Canada. The Casablanca center will be the first in Africa and will serve as a pilot project for the continent. – (Albawaba-MEBG)
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