OGERO, the sole provider of fixed line telephony service in Lebanon, has
launched a revamped interactive web portal (www.ogero.gov.lb), enhancing
its presence on the Internet. The dynamic multi-lingual portal has several
value added and user-friendly features that offer easy navigation, reflecting
OGERO's vision of becoming a progressive and customer-friendly service
organisation.
Commenting on this initiative, Engineer Mohammed Fouad Hamdan, Chairman
and CEO of OGERO said, "Providing quality customer service, forms an integral
part of OGERO's strategy. We realised a need to revamp our website to make
it more interactive, user-friendly and helpful to our customers. With this
portal, we believe we have successfully developed a powerful communication
medium, allowing our subscribers access to information and transactions
round the clock. We will continue investing in IT to enhance our services
to our ever growing customer base."
OGERO's portal is an interactive marketing tool, which has web pages in
English, Arabic and French. Customers from Lebanon and expats can make
use of the portal's 24-hour e-services to process their requests.
