2020 Uber Lost & Found Index - Saudi

Press release
Published March 11th, 2020 - 01:13 GMT
2020 Uber Lost & Found Index - Saudi
Riders from Saudi were most likely to forget baby items like milk and strollers on Fridays and Saturdays and books & tablets on Mondays & Wednesdays
The 2020 Lost & Found Index is here and people are leaving behind the strangest items; Wednesday is when riders from Saudi are the most forgetful

Did you really leave a frozen chicken behind in your Uber? Well somebody did... 

Uber has released its fourth annual Lost & Found Index, taking a look at what riders are leaving behind and reminding them how to reunite with their favorite lost items.

The annual Uber Lost & Found Index provides a snapshot of riders’ most commonly forgotten items as well as the most unique lost items. It also highlights which days of the week riders forget items most, and of course, tips on how to get lost items back using the Uber app.

People traveling or on vacation have been particularly forgetful this year, leaving everything from backpacks and keys to laptops and make-up bags behind - and that’s just to name a few. 

As we well know, riders aren’t just leaving the usuals behind - they're forgetting everything from frozen chickens, to pastry trays and more. Parents too, who naturally have a lot on their mind, have been leaving behind everything from baby strollers to baby bottles, and that’s only the start.

As for the most forgetful days, the Index shows riders in the Saudi are most forgetful on Wednesdays and Thursdays, and in the evening, but the most common hour is 7pm, perhaps when heading home from work. 

Below is Uber’s full 2020 Lost & Found Index, along with easy instructions on how riders can retrieve lost items. 

The 10 Most Commonly Forgotten Items in Saudi Arabia:

  1. Backpack/bag

  2. Wallet/Purse

  3. Phone/Camera

  4. Keys

  5. Headphones/speakers

  6. Clothes

  7. Glasses

  8. Jewelry/watch/make-up

  9. Phone charger

  10. Books


The 10 Most Unique Lost Items in Saudi Arabia: 

  1. Frozen chicken

  2. Baby stroller

  3. Blue pillow

  4. Gold ring

  5. Coffee Maker

  6. Pastry tray

  7. Chair

  8. Vine leaves

  9. Drum pad stand

  10. Turkish Coffee


Most forgetful days / times: 

  • Uber riders are most forgetful on Wednesdays and Thursdays, and in the evening at 7 PM.

  • We saw that the most forgetful day of the year was February 14th in Saudi Arabia. 

The lost items that peak on certain days:

  • People are most likely to forget books on Mondays and Wednesdays

  • People are most likely to forget their jewellery and make up on Tuesday

  • People are most likely to forget their water bottles/thermos  on Thursday

  • People are most likely to forget their baby items like milk and strollers on Fridays and Saturdays

  • People are most likely to forget their cardholders on Sundays

How to retrieve lost items:

If you’re one of those people who left something behind, look no further than this video, which outlines the simple steps you can take the next time you leave something behind in your Uber. 

The best way to retrieve a lost item is to call the driver - but if you leave your phone itself in an Uber, you can login to your account on a computer. Here’s what to do:

  1. Tap “Your Trips” and select the trip where you left something

  2. Tap “I lost an item”

  3. Tap “Contact driver about a lost item”

  4. Scroll down and enter the phone number you would like to be contacted at. Tap submit.

  5. If you lost your personal phone, enter a friend’s phone number (you can do this by logging into your account on a computer, or using a friend’s phone).

  6. Your phone will ring and connect you directly with your driver’s mobile number.

  7. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time and place to meet for its return to you.

  8. If your driver doesn’t pick up, leave a detailed voicemail describing your item and the best way to contact you.

Background Information


Uber’s mission is to bring reliable transportation to everywhere, for everyone. We started in 2010 to solve a simple problem: how do you get a ride at the touch of a button? Six years and more than two billion trips later, we’ve started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars.

In the Middle East, Uber is already in Dubai, Cairo, Alexandria, Amman, Casablanca, Riyadh, Jeddah, Eastern Province, Makkah, Madinah, Hail, Qassim, Kharj, Yanbu, Ehsa, Taif, Manama, Beirut, Doha, Istanbul, Karachi, Lahore, Hyderabad, Islamabad, Rawalpindi, Faisalabad, and Gujranwala with plans for expansion across the region To request a ride, users must download the free application for Android, iPhone, Windows Phone, Blackberry 7, or sign up at uber.com/app

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