Abdullah Hashim-Honda retains SSI#1 and CSI#1 position among Automotive Distributors in KSA

Press release
Published December 12th, 2011 - 11:03 GMT

For the second year in a row, Abdullah Hashim Company, the exclusive Distributor of Honda Cars, Motorcycles, Power Products and Marine Engines in Saudi Arabia, was ranked first in Sales and Customer Satisfaction indices in a recently held survey by the independent JAMA- Japan Automobile Manufacturers Association. 

The survey results are based on customer feedback on their experiences at the time of purchase of new cars and visit to workshop for service and maintenance. Based on this survey scores Satisfaction Index for Sales and CSI for Service are calculated.   Abdullah Hashim Company is ranked # 1 in both SSI and CSI. 

“Our customers have rated us #1 second year in a row. Allahmdolilah, this is a great honor for every member of Abdullah Hashim Honda team said Mr. Shakib Haider, General Manager of Abdulla Hashim Co., expressed the company’s pride in winning the award for the second time. 

"We aim to provide best service to our customers in all areas of Honda business from the first contact with the prospect in our showroom to ensuring excellent after sales services in all our workshops backed by highest level of original spare parts supplies that ensure better performance of the cars in the Kingdom”. 

Mr. Haider reiterated “Abdullah Hashim Honda teams’ strong believes in delivering customer delight being extremely important factor for Honda business development in the Kingdom.  And with this goal, Abdullah Hashim Company and have continually invested in various new programs toward employee personal development, technical knowhow and new facilities to ensure delivery on our promise to our valuable customers in the Saudi market. 

“From generation to generation, Honda has maintained its reputation for innovation in quality, engines, intelligent equipment, performance, and value,” Haidar said. “Honda cars are fun to drive as they keep apace with customer requirements by incorporating the best possible mix of features, design and fuel economy – all of which are based on the solid foundations of Honda quality and reliability.”

Background Information

Honda

Honda delivers to customers in over 150 countries and regions, over 6 million power products annually, spanning its general-purpose engines, and products powered by them, including tillers, generators, snow blowers to lawnmowers, pumps and outboard engines. Honda is also developing and producing electrified products useful in many facets of life, delivering new value such as the Miimo robotic lawnmower, and the LiB-AID E500 new era portable power source. Honda also lease-sells to businesses the Honda Walking Assist Device, an assistive device for use in the training of walking based on the theory of human walking amassed through Honda’s robotics research.

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