Arabian Automobiles Named Top Nissan Dealer in the GCC and Mediterranean for Aftersales Service

Arabian Automobiles Company, the flagship company of AW Rostamani Group and exclusive dealer for Nissan in Dubai, Sharjah and the Northern Emirates,has won nine prestigious accolades at the Nissan GCC Aftersales Annual Conference Awards hosted in Amsterdam. The awards programme honours excellence in aftersales and cemented Arabian Automobiles’ leading position among Nissan dealers in the GCC and Mediterranean.
Mr Sharad Dubey, Aftersales Director at Arabian Automobiles, commented: “We are honoured to have been acknowledged with so many awards this year and to have been recognised for not only our overall service capabilities but also for individual team members and branches that have gone above and beyond. This is a testament to our meticulous and comprehensive approach to every aspect of our aftersales service, which is driven by our mission to build long-standing relationships with our customers. At Arabian Automobiles, we believe in giving our customers an exceptional ownership experience that extends well beyond the showroom and purchase to encompass high quality, ongoing attention and care.”
The nine awards won by Arabian Automobiles include ‘Best Service Performance’, ‘Best Parts Performance’ and ‘Best Aftersales Marketing’, as well as the ‘Best Aftersales Process’’ award for 2016. Arabian Automobiles’ Aweer Body Shop was also awarded with 5 Star Certification.
The Nissan Aftersales Annual Awards recognises and rewards Nissan distributors that have embraced the company’s scrupulous quality standards business performance in aftersales service. Arabian Automobiles has consistently set new benchmarks in this arena, emerging as the top Nissan dealer in the GCC and Mediterranean for the leading aftersales service it offers its customers.
Background Information
Nissan Middle East
Nissan’s heritage in the Middle East goes way back to 1957, when the first Nissan vehicle was sold in Saudi Arabia. Since then the Nissan Legacy has taken deep roots in the hearts of the Middle East people by becoming an integral part of their lives.
Currently Nissan is one of the most popular and successful automobile brands in the Middle East boasting of a strong line-up ranging from popular passenger cars to powerful 4x4 series and commercial vehicles.
In its quest to closely understand the local needs of its customers, Nissan Motor Co. Ltd. in June, 1994 set up a regional Middle East head quarters in Dubai, thus becoming the first Japanese car manufacturer to accomplish this feat. The Nissan Middle East FZE office houses a highly sophisticated training center which serves as an excellent training ground for undertaking Nissan customer care and service activities.