Azizi Developments continues to grow in its digital transformation journey
Azizi Developments, a leading private developer in the UAE, is rapidly advancing in its digital transformation, benefiting all stakeholders, particularly investors and end-users. A number of emerging technologies are driving the developer’s digital transformation, including Artificial Intelligence (AI), blockchain protocols, Robotic Process Automation (RPA), and others.
The realm of cybersecurity is becoming increasingly important. Azizi continuously implements cutting-edge technologies to ensure the online safety of its stakeholders, having recently teamed up with 3i Infotech to bolster up its present operations in its Security Operations Center (SOC) and Network Operations Center (NOC). Founded in 1993, 3i Infotech is headquartered in Mumbai, India, and drives business value across multiple vertical industries. 3i Infotech has established a solid reputation for deep domain understanding across numerous sectors, including real estate, manufacturing, retail, and government, as one of the pioneers in the current wave of digital transformation initiatives.
As part of its automation efforts, Azizi has also successfully incorporated Robotic Process Automation (RPA) into its internal processes, with the collaboration of Vortex FSM, a prominent tech company providing facility management and automation software for assets and facilities management. Over the past three years, Azizi has reduced its service turnaround time by over 45%, and as part of its ongoing efforts to adopt cutting-edge technology and establish solid frameworks to improve field-technician productivity, the developer optimised the process of dispatching through mobile apps or subcontractors’ online portals. Among Vortex’s features are also asset registration and a trouble-ticketing web portal, along with a maintenance history, which is documented and made available through dynamic reports and customised dashboards.
The developer is also evaluating several other tools, such as learning management systems, advanced intranet portals, and new design approaches for its online presences. Through the utilisation of Microsoft tools, such as Power BI, Power Automation, and SharePoint Online solutions, the developer has automated and customised various dashboards and reports, improving the productivity and visibility of its key departments.
By upgrading its legacy network devices, Azizi has also enhanced its network performance, enabling it to decommission one of its Multiprotocol Label Switching (MPLS). With the help of cutting-edge technology, the developer is centralising and managing its remote construction sites from a singular point.
Furthermore, Azizi has automated a variety of other vital internal processes in-house, and has also partnered with Salesforce Marketing Cloud to enhance its client services.
In his comments, Mr Farhad Azizi, CEO of Azizi Developments, said: “Our digital transformation expands our pool of opportunities, with us continuously finding new ways to transform. By streamlining our digital workflow and enhancing employee efficiency, we are able to serve our stakeholders much better, especially our investors and end-users. Our innovation framework demands that we strive for operational excellence through digital transformation; we are progressing in accordance with a detailed roadmap that comprises a wide range of cutting-edge technologies that we are well on our way of implementing. We strive to ensure that the company’s workforce is fluent in technological practices required for it to prosper in this digital era and operate as per the expectations and wishes of our valued stakeholders.”
Azizi Developments’ overarching digital business transformation efforts seek to enhance operational efficiency as well as end-products and services for its investors and end-users, brokerage partners, suppliers, and government authorities, among other stakeholders. Azizi customers will now receive quicker turnaround and response times, increased convenience, and improved ROIs on their properties, among other benefits.
Although the foundation stones of the present-day Azizi Group were laid in 1989, it was in 2007 when the towering presence of Azizi Developments first began to take shape. Mirwais Azizi was driven to design homes and communities inspired by modern urban living. But at the heart, it was about giving back to a city that had offered him and his family a place of peace and security. He set a vision for the future without losing sight of the past, ensuring he stays within client budgets, but goes beyond the norm to create the best possible living experience for people. Today, Azizi Developments reflects the aspirations of a wide spectrum of lifestyle seekers. This means a permanent dedication to understanding and meeting clients' aspirations, developing distinctive homes that set the standard in contemporary building design and offering an unparalleled level of customer service. It's about unlocking a new lifestyle for the curious and ambitious, setting the ideal platform to live, work and play – and building communities that bring people closer.