Canon Middle East expands partnership with MFI Group International to diversify business offering in East Africa
Canon Middle East, a leader in imaging solutions, has expanded its partnership with MFI International Group for the distribution of Canon products, after sales services and MPS solutions in East Africa.
The collaboration will help meet consumer demands in the region while diversifying Canon’s business offering. To further strengthen Canon’s coverage and to get closer to customers, the agreement will span the countries of Kenya, Tanzania, Uganda, Rwanda and Burundi. With the increased demand for imaging innovation and connectivity, MFI International Group will focus on the distribution of Canon’s Office BW/Colour – Advanced Office Range, Professional Print, Professional Scanners & Large Format Printers products while providing after sales services and Managed Print Services & solutions to increase productivity.
MFI International Group was established in 1984 and is represented in over 14 countries. The company has seen rapid growth with over 3,500 enterprise and mid-market customers across Africa. The partnership with Canon will facilitate MFI in advising East African customers on handling complex and sophisticated document handling workflows. With Canon’s global document imaging solutions and MFI’s local expertise, clients from the government, corporate and non-government sectors will benefit from reduced costs and maximization of resources, improved delivery and acceleration in productivity.
Anurag Agrawal, Canon Middle East Managing Director, said: “Canon has previously worked with MFI in Kenya and Tanzania to distribute Professional Print solutions. Their consultative approach and ability to provide excellent services to ensure customer satisfaction was a great incentive to expand our partnership with them and become closer to our customers. This growth enables us to better support existing and new clients from across all industries with technologically advanced products and integrated solutions.”
Mr. Arief Madhani President of MFI International Group, said: “Our partnership with Canon Middle East will ensure that MFI productivity is maintained with the help of their professional technocrats. Together, we will make certain that customers receive the highest level of expertise in the market with a wide range of solutions that can be customized to fit business requirements. We are proud to have expanded our Canon supported services from Professional Print services to include Document Solutions across East Africa and look forward to implementing convenient and efficient tools for our customers.”
Clients who require Professional Print services will find innovative and clear-cut solutions for their highly sensitive and precise printing needs. MFI, with support from Canon, has in place stringent measures and processes to reduce print runs by minimizing on print and production errors. Additionally, Document Solutions offers a broad spectrum of services including Office Document Imaging and outsourcing by integrating smart MFP technologies seamlessly to a customer’s network. The Canon and MFI teams will join forces to improve the MFI operations and ensure excellent after sales and MPS services to address all customer needs.
For further details on Canon Middle East, global operations, products and services visit www.canon-me.com.
Canon Middle East
Canon is the leading name in imaging and has been for the past 80 years. We are the leading provider of consumer, business-to-business, and industrial digital imaging solutions. An emphasis on technology is part of Canon’s corporate DNA and we are dedicated to helping people reimagine what is possible through imaging.
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