Dubai Electricity and Water Authority (DEWA) has begun implementing the third phase of the SAP-Business Planning and Consolidation (BPC) module, for planning and budgeting processes. BPC allows online budgetary requests across DEWA divisions, for Capex (Capital Expenditure) fund requirements, and Opex (Operational Expenditure) fund requirements, along with necessary approvals.
“DEWA continuously cooperates with the largest international companies, and its strategic partners to improve corporate performance, and achieve the happiness and satisfaction of customers, as part of DEWA’s strategy to adopt and provide the latest smart services and solutions in all its operations, to support Dubai’s smart transition in adherence with the Smart Dubai initiative, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, to transform Dubai into the smartest city in the world.
DEWA strives to improve its services to the highest levels of availability, reliability and efficiency. We have transformed all our services into smart services less than a year after the Smart Dubai initiative was launched,” said HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA).
“Implementing the third phase of SAP- Business Planning and Consolidation (BPC) module is part of our efforts to provide instant and seamless smart services anytime, anywhere.
This also contributes to the goals of the UAE Vision 2021, to make the UAE one of the best countries in the world by 2021, and the Dubai Plan 2021 to make Dubai a smart, integrated, and connected city that is sustainable with its resources. The module creates a unified platform and improves the efficiency for data collection, consolidation, and reporting. It also assures accuracy and provides strong support for top decision making. BPC increases visibility into financial data and performance metrics, accelerates processes and frees up resources for in-depth review and analysis. Its role is based on access to Forms, Business Process Flows, and Reports to authorized users. It streamlines budgeting processes and accelerates closing accounts, to ensure meeting finance requirements, and controlling standards,” added Al Tayer.
“DEWA supports technical development and keeps up to date with the latest international technologies, while adopting the best international smart solutions such as SAP. Its first phase was launched in 2009, with services focused on the commercial operation of customer services. This phase enhanced DEWA’s ability to provide world-class services such as customer relationship management, invoicing, customer service and support, electronic services, DEWA’s electronic gate, and many more,” said Marwan bin Haidar, Executive Vice President of Innovation and the Future at DEWA.
“The second phase was launched in 2012 and applied to major projects. Examples include Darahim for finance and accounts, Mawad for procurement and stores, Barq for new connections and handling complaints, Kawader for human resources, and Hawkamah for governance, risks, and compliance,” added bin Haidar.
“In 2014, DEWA launched the third phase, which was sustainability. This phase included four projects related to corporate asset management for Generation (P & W) division (sustainability of production), Transmission Power division (sustainability of transmission), Water & Civil division (sustainability of water and civil), (Business Support) division (sustainability of business) and Finance division (sustainability of budget),” concluded bin Haidar.
DEWA is the first organisation in the Middle East to apply SAP 10.1 for risk management. DEWA adopts the best ISO31000-certified international practices, and the latest integrated management systems in enterprise risk management. These are closely linked with DEWA’s planning and strategic direction.