DP World’s initiatives tailored to enhance customer service and support economic growth, says Sultan Bin Sulayem
DP World Chairman, HE Sultan Ahmed Bin Sulayem has shared detailed plans to expand flagship Jebel Ali Port with around 150 of the company’s top trade and logistics customers in Dubai, underlining the port operator’s expansion plans are always driven by its customers.
The additional capacity announced this week takes total capacity at the flagship port by 2014 to 19 million TEU (twenty foot equivalent container units).
HE Sultan Ahmed Bin Sulayem, said: “Our commitment to develop a new 4 million TEU terminal plus adding 1 million TEU capacity to our existing facility at Jebel Ali is in direct response to the feedback we have been receiving from customers. The new infrastructure will be able to handle the next generation of mega container vessels giving Dubai’s supply chain industry an unprecedented advantage in meeting the region’s development needs. Our aim is to make it easy for our customers to do business. This in turn will support the economic growth of Dubai and the UAE and enhance the position of Dubai and the UAE as the commercial hub of the region.”
Also attending the meeting were senior officials from DP World, including Mohammed Sharaf, Chief Executive Officer, DP World, and Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region.
Welcoming the supply chain executives, Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region, said: “It is important that we meet our partners regularly and hear their thoughts about the future. Constantly improving efficiencies for the port users is at the core of our corporate philosophy. Our customers have already benefited from initiatives that have reduced man hours, reduced truck turnaround time to 30 minutes and lowered fuel consumption. Our expansion plans are part of our commitment to deliver the high levels of efficiency that is the hallmark of DP World.”
Since 2010, DP World, UAE Region has implemented a series of technology-driven initiatives including gate automation, RFID for containers, e-services, vehicle booking system, improved gate complex, inspection ramps and improved traffic management, among others.
We began life as a local port operator with our first project, the development of Dubai’s Port Rashid, in 1972. Seven years later we opened Jebel Ali Port, the busiest port outside of Asia and a facility that has propelled us on our journey to becoming a leading enabler of global trade.
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