du reduces roaming rates for all its customers throughout the GCC

Press release
Published March 31st, 2016 - 10:03 GMT
Fahad Al Hassawi
Fahad Al Hassawi

du will reduce its roaming rates in the GCC in line with the announcement made by the Gulf Cooperation Council’s Secretariat General to reduce the roaming rates. Amongst du’s lower rates, roaming customers will only be charged AED 0.95 per minute for all local calls made within the visited GCC country, AED 0.29 for all sent SMSes while roaming, whilst data roaming will only cost customers AED4.77 per MB for both prepaid and postpaid customers.

“As a telecommunications provider, it is our responsibility to create social and financial ecosystems that truly benefit our valued customers, and add life to their day to day communication needs. This announcement is a step that will enrich the bond between all GCC countries by boosting tourism and business in parallel,” said Fahad Al Hassawi, Chief Commercial Officer, du.

The new unified rates aim to simplify customers’ lives and ensure a seamless experience during their travel, by staying connected with their family, friends and business associates through their original numbers, without the need to purchase a new SIM from each destination within the GCC.

 “At du, we continue to empower our valued customers with even more affordable connectivity and communication as they travel, for business or leisure, throughout the GCC. As a UAE business, we are vested in supporting and encouraging all initiatives that ensure people happiness and welfare. Therefore, we support this announcement, and will continue to establish joint ventures and encourage cooperation between the private and government sector for the good of the community.”


du GCC Rates applicable until31 March

du GCC Rates applicable from 1 APRIL

Calls made to other GCC countries including home country (within the GCC)

AED 2.40/min

AED 2.35/min

Calls made within the visited GCC country (Local calls while roaming)

AED 1.00/min

AED 0.95/min

Calls received while roaming within the GCC

AED 1.25/min

AED 1.25/min

Outgoing calls to ROW

AED 9.00/min

AED 9.00/min

SMS sent while roaming within the GCC

AED 1.00/SMS

AED 0.29/SMS

Mobile Data (PPU) usage while roaming within the GCC (without bundles)

AED 1/50KB (Postpaid)(AED 20/MB)

AED 1/30KB (Prepaid) (AED 34/MB)

AED 4.77/MB

du roaming customers can also benefit from roaming data packs with du’s preferred partners across the world (including GCC). Pack details as follows:

  • 100MB data for 24 hours at a cost of AED 50
  • 1GB data  for 7 days at a cost of AED 200
  • 1GB data for 30 days at a cost of AED500

For more information please visit www.du.ae/roaming. 

Background Information

Emirates Integrated Telecommunications Company (du)

Ever since we opened for business in 2006, we have worked hard to enhance and expand our bouquet of services in an industry that is at the heart of economic and social transformation. Bringing people and businesses together is what we do best, offering mobile and fixed telephony, broadband connectivity and IPTV services to people, homes and businesses all over the UAE. We also provide carrier services, a data hub, internet exchange facilities and satellite services for broadcasters.

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