Dubai Customs: 100 Percent Emiratisation in Inspection Cadre

Dubai Customs has confirmed that Emiratisation percentage in customs inspection staff reached 100 percent, with 1691 inspectors accounting for 46 percent of the organization’s total workforce. The milestone makes Dubai Customs a role model in supporting the UAE’s Emiratisation drive.      

Dubai Customs continues its strategic approach aimed at headhunting and recruiting highly-skilled UAE nationals to be part of its workforce in all areas of Customs work, and has a full-fledged training and development program to boost and promote the government’s Emiratisation program.   

Ahmed Mahboob Musabih, Director General of Dubai Customs, said: “Dubai Customs plays a key role in supporting the UAE Emiratisation strategy by offering career opportunities to a larger number of nationals.”

Apart from our inspection cadre 100 percent of whom are Emiratis, we also look to increase locals percentage in other professions and specialties where we have 88 percent Emiratisation, the highest amongst government departments.”

Dubai Customs’ Emiratisation plan is regularly reviewed and assessed with defined KPIs to measure performance and efficiency on a yearly basis, according to Fareed Al Marzooqi, Executive Director for HR, Finance and Administration.

He said that “Empowering UAE nationals is a responsibility we take very seriously, as we seek to recruit and retain highly-qualified nationals and integrate them in all areas of customs and administrative work.”

Inspection staff enjoy round-the-year training and development to sustain performance and deliver high-standard customs service, he explained. “This year, we have had 1236 inspection staff enrolled in 108 specialized training courses related to Customs and border protection business.”