Elaf Inaugurates New Call Center in Jeddah

Press release
Published April 1st, 2018 - 09:07 GMT
Ziad Bin Mahfouz, CEO of Elaf Group
Ziad Bin Mahfouz, CEO of Elaf Group

Elaf Group, a SEDCO Holding Group company and a leading provider of travel, tourism, and hospitality services, has inaugurated a qualified female workers supported call center as part of a community communication efforts to provide exceptional hospitalities travel and Sharia-compliant hospitality services as well, to all of its customers, empowering expectation access to, Hotel network E-book such as customized packages, exclusive offers, and promotional as well as address the needs of Hajj and Umrah pilgrims services around the world, such as setting up a full arrangement for end to end journey enhancing the spiritual experience.   

Mr. Ziad Bin Mahfouz, CEO of “Elaf Group” said: “We are glad to announce our expanding of customer communication service providing a call center section, making a special effort to enhance our relationship, facilitate communication with our customers, and the Group’s hotels. We aim to meet customers’ needs and joy their expectations, achieving their satisfaction level of business. As you can always communicate with us on a free tall at “920003969”.Our commitment is giving a wide range of high-quality services and contribute the growth of hospitality and tourism sectors, standing with Saudi Arabia’s Vision of 2030 to promote tourism, specifically religious tourism, increasing the industry’s economic role over all.”

Elaf lead in Hospitality, Travel, and Religion tours. Implementing on its leading positions, and seeking into advance services seeking customer’s satisfaction and comfort.  

Elaf Group has an extensive local and international expertise in hospitality and hotel management, supported by knowledgeable mentalities of the tourism in market across the Kingdom and the Middle East region. as well as leading hospitalities, travel, and tourism brand in the Kingdom, with 13 hotels in Jeddah, Makkah and Madinah. Proudly of being the first company has built the first hotel management bin the Middle East to be awarded with ISO 9001 Quality Management Certification.

Background Information

Elaf Group

Elaf Group was established in 1981 with the purpose of becoming one of the main pillars of the Middle East’s travel and tourism industry. The company has been managed by the Saudi Economic and Development Company (SEDCO). From its inception, our company has successfully assembled its best in-class professional management competence with a powerful business model, creating an evident edge over the competition.

PR Contact

Contact Name
Najib Alameh

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