Emirates introduces Change Your Booking’ online

Press release
Published February 8th, 2012 - 11:53 GMT

Al Bawaba
Al Bawaba

Emirates offers enhanced website functionality to passengers who prefer to manage their own travel plans. Whether it is changing the time or date of travel, adding flights, or upgrading to Emirates First Class or Business Class gives passengers the freedom to change their bookings online.

Regardless of whether passengers booked via the Emirates’ website, through an Emirates agent or on the phone, passengers can alter or add to their travel itinerary online, any time of the day. Emirates’ passengers reflect the global breath of the route network – on the go and connected - the ability to adjust travel on Emirates online was a natural step to meet their needs.

“It is Emirates’ goal to make travel as seamless and enjoyable as possible. Adding the change a booking functionality online was a long-planned step to help our busy customers,” said, Bob Kabli, Vice President E-Commerce. “Now, thanks to the online feature, a family deciding to add a stopover to their holiday plans, a businessperson who needs to see their client a day earlier than expected or friends who decide to upgrade and experience Emirates’ award-winning First Class service can change their Emirates booking by simply logging on.”

Emirates has implemented the online change functionality on all their global websites, in all languages; thus ensuring passengers around the globe have instant access to their travel. To experience Emirates’ enhanced site features, passengers simply need to log on using their last name and booking reference number. For more information, go to www.emirates.com  and choose “Manage an Existing Booking” from the homepage menu.

Background Information

Emirates Airline

The Emirates story started in 1985 when we launched operations with just two aircraft.

Today, we fly the world’s biggest fleets of Airbus A380s and Boeing 777s, offering our customers the comforts of the latest and most efficient wide-body aircraft in the skies.

We inspire travelers around the world with our growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine, and world-class service. Read on to find out more.

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