Ericsson launches spare parts management service with Korek Telecom

Press release
Published February 3rd, 2015 - 07:29 GMT
Ericsson
Ericsson

Ericsson has been chosen by Korek Telecom to provide Spare Parts Management Service (SPMS), to ensure deliver a higher standard network performance to subscribers.

As a continuation of its long-standing relationship with Korek, Ericsson will manage all spare parts required by Korek network. This will include warehouse storage in Erbil and Baghdad, as well as logistics – such as transporting parts between Ericsson’s global replacement warehouse to different delivery points across Iraq.

The SPMS will help Korek to increase efficiency related to owning a spare parts inventory. Additionally, the service helps to maintain high network performance, providing a seamless experience for customers.

Sirwan Mustafa, Chairman of Korek telecom , said “Our relationship with Ericsson goes years back, and we are pleased to be making this new collaborative step. Ericsson’s spare parts management service will allow us to focus our energies elsewhere in our business, to deliver innovative solutions that will boost our customers’ experience.”

“Korek is committed to providing a superior service to its subscribers, as its continuous efforts to improve customer experience prove,” said Mohamad Dergham, President Ericsson North Middle East. “The Ericsson SPMS will support Korek in this objective, and facilitate Iraq’s journey towards the Networked Society.” 

Background Information

Ericsson

Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40% of the world’s mobile traffic carried through our networks. We enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. For more than 140 years, our ideas, technology and people have changed the world: real turning points that have transformed lives, industries and society as a whole.

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