Hamad International Airport Conducts Airport Tour for Children with Special Needs

Press release
Published December 4th, 2017 - 07:36 GMT
Hamad International Airport
Hamad International Airport

Hamad International Airport (HIA) has conducted, in observance of International Day of Persons with Disabilities, a bespoke airport tour for children with special needs from Shafallah Centre, one of Qatar’s centres for social work. 

The occasion is an international observance promoted by the United Nations since December 3, 1992, with the aim of promoting an understanding of disability issues and mobilise support for the well-being of persons with disabilities.

The children, aged between seven and 12 years, were taken through the departures hall where each of the check-in rows is equipped with spacious and lowered special handling desks to aid passengers with reduced mobility.

They were then taken across the airport terminal in the airport passenger train, which is designed to provide easy access to passengers with reduced mobility (PRMs). 

The children were treated with entertainment in the form of a magic show performed by the team at Qatar Duty Free. 
Abdulaziz al-Mass, vice-president - Commercial and Marketing, said: “At HIA, it is our priority to provide a seamless and comfortable journey to every passenger that passes through our terminal, regardless of their needs. On the occasion of International Day of Persons with Disabilities, we partnered with the Shafallah Centre to organise a tour around the airport and showcase our commitment to providing an inclusive and comfortable travel experience for everyone.” 

HIA offers barrier-free access and dedicated facilities to make travelling more comfortable for passengers who require special assistance. HIA’s network of elevators, escalators, ramps, walkways and passenger train offer simple access to PRMs, according to a press statement. Airport ground staff is trained on the basics of handling and assisting customers with special needs.
The airport terminal is equipped with various conveyance equipment to assist with either vertical or horizontal circulation. All conveyance equipment for the purpose of assisting passengers with reduced mobility have smooth and level thresholds with controls, where required, mounted within easy reach, the statement notes. 

Special handling lounges are available throughout the terminal for the comfort of passengers who require special assistance. All special handling lounges offer comfortable seating and trained attendants.

Shafallah Centre was established in 1999 under the guidance of Her Highness Sheikha Moza bint Nasser to meet Qatari society’s need to create a comprehensive, leading and non-profit centre dedicated to children with special needs.

The children, aged between seven and 12 years, were taken through various sections of the airport.

Source: Gulf-times

Background Information

Hamad International Airport

Hamad International is Qatar’s new airport, opened in 2014 next to the city of Doha and the glittering Arabian Gulf.

Home to five-star airline Qatar Airways, our architecturally stunning, supremely efficient and truly welcoming airport is a genuine gateway to the world, serving over 360,000 flights and 30 million passengers every year.

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