IDC MarketScape again names Lexmark an industry leader in Managed Print and Document Services

Press release
Published September 14th, 2014 - 07:11 GMT

Lexmark International, Inc. has been recognized as a Leader in managed print and document services (MPDS) again by leading IT market research and advisory firm IDC in its 2014 MPDS IDC MarketScape report. The report analyzes the strategies and current capabilities of companies providing managed print and document services.

"Among the vendors we evaluated, Lexmark has the longest history of providing specific horizontal and vertical business solutions, backed by a vertically-aligned organization, a mature global infrastructure, and a focus on execution excellence," IDC wrote in this year's report. "Lexmark continues to make strategic acquisitions to augment its strong software portfolio."

IDC also noted, "Lexmark's solution catalog has the most depth of all of the vendors we evaluated."

The report states that Lexmark differentiates its offerings from competitors in a number of ways including: broad technology ownership, deep industry expertise, global capabilities and customer intimacy.

Supporting Quotes:  

"Lexmark owns a broad technology portfolio for MPS and MDS including content, capture, process, search, services, software and hardware," said Holly Muscolino, Research Vice President, IDC, Document Solutions.

"Lexmark's unique portfolio of products and services, and our highly focused customer-centric approach, have resulted in MPS growth rates exceeding the industry average as we help our customers better manage their paper-based and digital content," said Mathias Militizer, general manager, Lexmark Middle East and Africa. "We are honored to again be named a leader in Managed Print and Document Services from IDC. 

"Such accolades, combined with our relentless push to exceed customer expectations, have helped Lexmark obtain an exceptional renewal rate for MPS services across markets and industry segments around the globe," Mathias added.  

Background Information

lexmark

Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value. Combining innovative technologies with deep industry expertise, Lexmark simplifies the complex intersection of digital and printed information in retail, financial services, healthcare, manufacturing, education, government and more.

 

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