Juma Al Majid Group Opens Consumer Happiness Counter in UAE

Press release

Published October 16th, 2017 - 11:55 GMT

The Counter, centrally located along the Sheikh Zayed Road in Dubai

Juma Al Majid, sole distributor of Kia, Hyundai and Isuzu brands in the United Arab Emirates, has opened a Consumer Happiness Counter to serve its valued clients and as part of its continuous effort towards service improvement. The Counter, centrally located along the Sheikh Zayed Road in Dubai, has been opened in partnership with the Dubai Economy as part of a wider initiative to promote happiness across the Emirate.

The Consumer Happiness Counterresponds to customer queries and handles their complaints across various channels, including direct phone calls, e-mail, social networking platforms and sales centres.

Juma Al Majid Group's Management team expressed their happiness to participate in this initiative, stressing that the Counter will delight consumers and contribute to enhancing the reputation of the Group for providing exceptional services.

The opening ceremony was attended by senior executives from Dubai Economy and Juma Al Majid Group.

Background Information

Juma Al Majid Group

Born of one man's vision, enterprise and drive, the Juma Al Majid group of companies had a modest start in the year 1950. After the passage of half a century, Mr. Juma Al Majid, founder and chairman, still remains the guiding light and inspirational force behind the organization's phenomenal success.
His simple but highly effective philosophy of satisfying customers, small or big, through a mix of honesty, integrity and social awareness has become ingrained in all aspects of the business and is truly responsible for the group's unrivaled success.
During the early years, the organization was primarily involved in trading activities. As the Emirates strengthened themselves into a single nation, a pressing need was felt to diversify in to other areas of commercial activity to contribute to the fledging nation's economy. For this, heavy investment was undertaken in the core sector of construction which has in the long run benefited both the country as well as the group.
Juma Al Majid partnership ventures' operate in the fields of shipping, construction, food-Imports, general trading, travel and other industries. The group is also active in financial investments and portfolio management across the region and globally.
With the growth of Dubai as the commercial hub of the region, the group has emerged a strong leader in all fields of its endeavor and is poised for even greater challenges and achievements that await it in the future.