Landmark Group’s Centrepoint Unveils Its First ‘Store of the Future’ at Ibn Battuta Mall

Press release
Published August 1st, 2019 - 12:04 GMT
Renuka Jagtiani, Chairwoman and CEO,Landmark Group, Nisha Jagtiani, Group Director, Landmark Group, H.E. Ali Rashid Amhed Lootah, Chairman of Nakheel
Renuka Jagtiani, Chairwoman and CEO,Landmark Group, Nisha Jagtiani, Group Director, Landmark Group, H.E. Ali Rashid Amhed Lootah, Chairman of Nakheel
• Centrepoint redefines shopping experience with the new store that integrates innovative services throughout the customer journey

Landmark Group’s Centrepoint, launched its first ever ‘Store of the Future’ today at Ibn Battuta Mall, bringing together both the online and offline worlds to create a truly immersive retail experience for its customers in the UAE.

Spanning across 42,384 sq ft, the launch of the new store marks a significant step forward in the company’s customer-centric omnichannel strategy. From a modern and fresh layout to open and clear walkways with digital interfaces and LED screens, the ‘Store of the Future’ has been designed keeping customer convenience at heart.

In line with the Landmark Group’s DNA to offer exceptional value to its customers, the all-new Centrepoint will bring in a fashion experience with an extensive range of fashion, beauty, kids and footwear products from in-house brands Splash, Lifestyle, Babyshop, and SHOEMART, without compromising on affordability.

New features at the store include mobile cashiers to enable faster and easier checkouts, an exclusive mother and baby room equipped with comfortable seating to ensure a hassle-free shopping experience for mothers. The brand has also introduced dedicated personal stylists on-call in the store to assist shoppers, provide styling tips and help them choose the best outfits and sizes. Furthermore, customers can even treat themselves to freshly brewed coffee and quick meals at the newly introduced coffee station.

Speaking about the new store, Simon Smith, Chief Operating Officer, Centrepoint, said: “We are very excited to announce the launch of our first-ever ‘Store of the Future’ in the UAE.  Throughout the store, we have introduced several new elements to offer an all-new shopping experience and delight our customers. The new layout has been designed for easy navigation and the use of smart technology is indeed a transformational step for our business, in our effort to create a seamless customer journey.”

He added: “As a brand that is much loved by families, kids and mothers, we are continuously working to drive convenience and enhance our customer service to ensure that they have an excellent time shopping with us at all times.”

Home to four of the Group’s most loved concepts - Babyshop, Splash, Lifestyle, SHOEMART and now Emax, Centrepoint is a leading family shopping destination in the region. The brand currently operates 144 stores across 7 countries, enjoying exceptional growth in the last few years. To grow its footprint further, the retailer is also planning to open 11 outlets across GCC which is expected to increase its retail space to 6.6million sq ft.

Background Information

Landmark Group

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India. Currently the Group operates over 2,300 outlets, encompassing over 30 million square feet across 22 countries.

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