Mahmoudia Motors rated amongst top in the region and globally by JLR technical experts

Press release
Published September 18th, 2011 - 11:15 GMT

Al Bawaba
Al Bawaba

Mahmoudia Motors, one of the leading automotive groups for premium car brands in the Kingdom was rated amongst the top in the region and globally for strictly adhering to the processes, procedures and guidelines set by Jaguar Land Rover in terms of successfully running a service center. 

Abdimajid Haithar, After Sales Manager at Mahmoudia Motors, stated, “Mahmoudia Motors has been placed in the top bracket worldwide, compared to what other JLR service facilities across the world achieved, after a detailed and comprehensive assessment was conducted by Jaguar Land Rover. Since the launch of the service center, Mahmoudia Motors has meticulously followed the recipe prepared by the experts in managing and operating a successful service center.” 

The state-of-the-art service center provides the service and maintenance needs for all the car brands under Mahmoudia Motor’s umbrella, including Jaguar, Range Rover, Land Rover and Volvo. The facility is staffed by a team of professional and highly qualified car service technicians who have access to all the latest diagnostic and service technology, and a regularly updated stock of all the replacement parts that customers may require. 

He added, “Technological advances in the auto industry have become quite complex, and therefore it is a remarkable achievement for Mahmoudia Motors to have received a score of 91 percent. Our professional and highly qualified car service technicians consistently ensure that our customer’s vehicle runs at optimum performance as designed by JLR engineers and desired by our clients.” 

The service center areas that were assessed include facility standard, management, business systems, staff and competence, customer handling, service process, vehicle pre-delivery process, tools and equipment, parts accessories and consumables, and repair process. 

Background Information

Mahmoudia Motors

Established in Jordan in 1999 under the umbrella of Mahmoudia Group, Mahmoudia Motors is the sole and official dealer of Jaguar and Land Rover vehicles in the Kingdom. Providing the local market with premium luxury cars, Mahmoudia Motors is a name synonymous with innovation, unparalleled sophistication, powerful performance and unrivalled safety standards, positioning it as a leading dealership within the Jordanian automotive industry. Mahmoudia Motors is a customer-centric company, and over the years, it has been recognized by numerous prominent regional dealership awards for its exceptional customer service. The automotive group ensures its customers enjoy access to highly professional and qualified after-sales services through its state-of-the-art service centre, which is staffed by specialized and certified mechanics and technicians for each individual car brand.

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