Mashreq signs partnership with Emirates Group

One of the UAE’s leading financial institutions, Mashreq announced signing a Memorandum of Understanding with Emirates Group. The signing ceremony was attended by Tooran Asif, Head of Personal Loans at Mashreq and Hussain Shaikh, Vice President HR Employee Services, The Emirates Group, representing both organizations along with other senior management members.

The process is simple and convenient, whereby Emirates Group staff can now apply for a salary transfer letter or salary certificate by applying through their HR online portal and a reference number will be generated for the same. Simultaneously, that reference is sent to Mashreq’s frontline officers and the customer can approach branch or Call Centre and will instantly receive a product or a service.

With UAE’s first instant banking service ‘Mashreq Go’ customers can avail in 30mins a Platinum Elite Credit Card, a Debit Card or a Current Account with a Cheque Book, 24hrs personal loan, and customers can look forward to ultimate convenience to carry out their financial transactions.

The partnership enables Emirates Group staff to use e-letter functionality when availing of retail financial products from Mashreq. This ensures quick and efficient processing of applications with no requirement for the Emirates Group staff to deal with paper based documentation.

Tooran Asif, Head of Personal Banking, Mashreq  said, “We are pleased to partner with UAE’s and the world’s  leading carrier Emirates to offer its employees a far better banking experience – one that is convenient , instant and paperless. Our endeavour at Mashreq is to deliver a financial services proposition with a cutting edge experience. Great innovation sometimes comes in very simple yet effective technology enabled processes”

Hussain Shaikh, Vice President HR Employee Services, The Emirates Group said: “We are extremely happy that Mashreq has joined our innovative e-letter initiative. This will now enable our staff banking with Mashreq to get their bank related letters transferred electronically, in a secure encrypted format, directly to the bank, cutting down transaction time. The e-letter initiative provides our employees with an easier and more convenient way of accessing their banking requirements. We look forward to more banks joining us to avail this innovative service.”