McDonald’s KSA selects MenaITech for human capital management

Press release

Published November 20th, 2011 - 06:39 GMT

Al Bawaba

Riyadh International Catering Corporation (RICC), the exclusive franchisee of McDonald’s Saudi Arabia, recently selected the full suite of MenaITech’s human capital management solution for the automation of its human capital, personnel and payroll processes in its Riyadh head office and across the Kingdom.

MenaITech’s CEO Dr. Bashar Hawamdeh said, “A company that aims to increase and develop the young talents amongst its workforce, and decides to invest in specialized human capital software to develop and automate its human capital department functions, with the intention of improving employees’ services, is a company that sends a direct message to support the interest of Human Resources in Saudi Arabia.”

He added, “MenaITech’s objective is to consolidate our presence throughout the region in a way that reflects our vision which is to be located in every country as a local vendor based on international standards.”

From his side, MenaITech KSA’s Country Manager Mr. Alaa Nassar said, “We’re proud to add McDonald’s Saudi Arabia to our reference list as we consider it a strategic client, bearing in mind that MenaITech has earned the trust of McDonald’s Jordan last year, and it became one of our esteemed clients. Moreover, we have solid expertise in the food industry with clients ranging from Kout Food Group in Kuwait to Casper & Gambini’s in Lebanon.

MenaITech is currently in the first stage of implementing its complete Human Capital Information System (HCIS) at McDonald’s, which is planned for kick off before the year end. Such a model has been implemented by many multinational clients of MenaITech’s from diverse sectors to facilitate communication with employees and to simplify streamlining reporting procedures for management.

It should be noted that MenaITech is a regional company with premises in Saudi Arabia offering business development, implementation and support services. It also has offices in Jordan, Syria, UAE and USA with more opening in the future.

Background Information

McDonald’s

In 1917, 15-year-old Ray Kroc lied about his age to join the Red Cross as an ambulance driver, but the war ended before he completed his training. He then worked as a piano player, a paper cup salesman and a Multimixer salesman.

In 1954, he visited a restaurant in San Bernardino, California that had purchased several Multimixers. There he found a small but successful restaurant run by brothers Dick and Mac McDonald, and was stunned by the effectiveness of their operation. They produced a limited menu, concentrating on just a few items – burgers, fries and beverages – which allowed them to focus on quality and quick service.

They were looking for a new franchising agent and Kroc saw an opportunity. In 1955, he founded McDonald’s System, Inc., a predecessor of the McDonald’s Corporation, and six years later bought the exclusive rights to the McDonald’s name and operating system. By 1958, McDonald’s had sold its 100 millionth hamburger