Noor Bank Revamps the Dubai Mall Branch to Serve Growing Customer Base

Press release
Published May 15th, 2018 - 01:26 GMT
John Iossifidis CEO Noor Bank reopens the Dubai Mall branch.
John Iossifidis CEO Noor Bank reopens the Dubai Mall branch.

Noor Bank, a leading Shari’a-compliant bank in the UAE, has opened its refurbished branch at The Dubai Mall. The move is in line with the bank’s ongoing commitment to enhancing the overall customer experience and reinforces its ‘make a difference for the better’ strategy that revolves around delivering tailored customer solutions that are simple, reliable and flexible.

John Iossifidis, CEO of Noor Bank, officially inaugurated the newly reopened branch in the presence of senior managers of the bank including Mufazzal Kajiji, Head of Retail Banking, Ali Moosa, Head of Distribution, and Sami Al Awadi, Chief Compliance Officer as well as employees of the branch.

Speaking at the opening ceremony, Mufazzal Kajiji said: “The Dubai Mall branch is of strategic importance to Noor Bank, as it serves a significant number of clients every day. The refurbishment aligns with our key priority to improve the customer experience, and the branch now embodies the bank’s new identity. We are confident that the revamped branch will offer extended value to our diverse client base and continue to create positive impact.”

For his part, Ali Moosa added: “Our branches serve as touchpoints for interacting with our customers, and have been designed to provide a dynamic, modern and simple banking experience that aligns with their requirements.”

The Dubai Mall branch of Noor Bank boasts a host of new features including segregated banking zones, interactive display panels, and touchscreens to facilitate a seamless banking experience throughout the outlet.

The upgraded branch offers an extensive range of products and services, such as account opening, deposits, cards, investments, 24-hour ATMs, as well as cash and cheque deposit machines. Specially trained bankers are on hand to meet all customer requirements including personal banking, corporate banking and wealth management.

Background Information

Noor Bank

Noor Bank (formerly Noor Islamic Bank) was established in January 2008, in Dubai - United Arab Emirates.

Among the youngest banks in the country, Noor Bank has achieved significant growth in the past 10 years. Today, in 2018, as we continue to grow, we are ranked the 11th largest bank in the UAE in terms of asset size.

Noor Bank is a full-service Shari’a-compliant bank, offering a comprehensive range of products and services - in corporate and personal banking, wealth management, Takaful (Islamic insurance), treasury and trading. We have a presence across the country, at multiple locations in Abu Dhabi, Dubai, Sharjah and Al Ain.

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