Ooredoo’s New Website Gathers Acclaim From Visitors Across Oman

Underlining its role as leading the digital experience, Ooredoo’s new website has proven to be highly popular with visitors, receiving a positive response and strong reviews since its launch in July. With its focus on connecting users to their service of choice, the website’s content, visually prominent features and mobile-friendly design has earned it a multitude of fans with over 1.5m visitors over the last month and increasing daily. Allowing users to enjoy the internet more, the new website features improved search functionalities, live chat services, and the ability for Ooredoo customers to browse the whole site for free.

Feras Al Shaikh, Ooredoo Director of Consumer Sales said, “The decision to redesign our website went far beyond marketing and was inspired by our desire to share more with our visitors and seamlessly interact with them on a daily basis. From our live chat support (10am – 10pm), editorially rich and visually enhanced overhaul, we are making every interaction with our brand one that will keep our guests coming back.

Among its many features that have taken user-friendliness to new heights, the site includes improved ReadSpeaker text-to-speech solutions, giving a voice to Ooredoo’s content. Text can be heard in Arabic and English to help customers who prefer or require use of the service. Customers can also search, browse and experience the site free of data charge whenever they choose.

One customer commented, “The first thing that caught my eye were the bright and lively visuals, which helped with interactivity and enhanced my experience. All in all, the new website is a lot easier to navigate with a simple click or two taking me directly to the information I was looking for. The new website is great and I will definitely be visiting again.” 

Ooredoo’s new site can be accessed at www.ooredoo.om. The redesigned version promises to deliver the highest levels of service to all prospective customers.