Ooredoo Chief Customer Experience Officer receives Corporate Excellence Award

Press release
Published November 8th, 2015 - 09:24 GMT
Amaal Al Lawati_Al Mara Awards
Amaal Al Lawati_Al Mara Awards

Amaal Al Lawati, Chief Customer Experience Officer at Ooredoo, received an award for ‘Corporate Excellence’ during the fifth annual Al Mar’a Excellence Awards, for her accomplishments as a senior leader in the company. Held recently at the InterContinental Hotel Muscat, the Al Mar’a Excellence Awards are designed to inspire and recognise Omani women who distinguish themselves as innovators, leaders, and visionaries in their respective businesses and communities.

A member of the Ooredoo family for over a decade, Amaal grew rapidly within the company and held a number of key positions before being promoted to Chief Customer Experience Officer in July 2015. With over 20 years of experience in Oman’s telecoms and banking sectors, she has successfully overseen the expansion of Ooredoo’s award-winning Contact Centre and customer experience division.

Ooredoo continues to support home-grown talent through a variety of professional training workshops, personal development programmes and a dynamic approach that inspires them to excel.

Background Information


We are on a mission to empower customers across our global footprint to access and enjoy the best of the Internet in a way that is personal and unique to them.

We continue to invest in our networks to ensure seamless connectivity that caters to our customers’ growing digital needs.

We are working as a real digital enabler across our markets and our aspiration is to help people simplify their lives and enjoy exciting and rewarding digital experiences.

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