Ooredoo Kuwait Wins Two Prestigious HRM Awards: “Employer of Choice” & “Best Employee Benefits Package”

Ooredoo Kuwait proudly announced its recognition as both “Employer of Choice” and winner of the “Best Employee Benefits Package” award at the 17th Annual HRM Summit, Awards & Expo 2025, held last week at the Diplomat Radisson Blu in Bahrain. The event was held under the patronage and in the presence of His Excellency Yousif bin Abdul Hussain Khalaf, Minister of Legal Affairs and Acting Minister of Labour.

The HRM Summit is one of the region’s most influential gatherings of decision-makers, executives, HR professionals, CHROs, CEOs, and thought leaders from leading organizations across the Middle East. This year’s edition focused on the theme “Pure HR”, featuring keynote speeches, panel discussions, deep dives, fireside chats, and workshops that shared authentic and inspiring HR success stories from across different industries.

At the close of the summit, Ooredoo Kuwait was honored in two major categories, recognizing the company’s ongoing investment in people, culture, and innovation.

Investing in human capital has always been a core pillar of Ooredoo Kuwait’s strategy. As a people-oriented company, Ooredoo continuously strives to provide an outstanding work environment for its employees — regarded as the backbone of the company’s success and the driving force behind its service excellence and expansion.

In line with this commitment, the company has launched several training and development programs designed to enhance employee skills at all levels — from newcomers embarking on their career journey to experienced professionals and emerging leaders.

Omar Al Bassam,  Chief Human Resources & Administration Officer at Ooredoo Kuwait, commented: “We are proud to be named Employer of Choice and recognized for our outstanding employee benefits. This achievement reflects our ongoing commitment to creating a workplace where people can truly thrive. Our strategy focuses on flexibility, capability building, health and safety leadership, recognition, and inclusion — all rooted in a people-first culture that fuels both engagement and innovation.”

Al Bassam added: “As a people-oriented company, we believe employees are the true capital of any successful organization. That’s why we invest heavily in training and developing our national workforce — equipping them with the latest knowledge and skills to help them stay ahead in their fields. We ensure they receive continuous support to foster their professional growth and empower them to achieve both their personal and professional goals.”

Transforming the Employee Experience

Ooredoo Kuwait has redefined its employee experience through a cohesive, evidence-based people strategy that integrates flexibility, capability development, well-being, and inclusion.
Between 2024 and 2025, the company introduced several forward-thinking initiatives, including:

• Flexible working hours and structured remote-work options
• Expanded internship, graduate, and leadership development programs
• Enhanced health, wellness, and safety frameworks
• Strengthened ESG governance and community engagement

Together, these initiatives foster a workplace that promotes growth, empowerment, and innovation — solidifying Ooredoo Kuwait’s reputation as one of the most admired employers in the region.

Retention Excellence & a Distinctive Employee Value Proposition

Ooredoo Kuwait’s retention and engagement strategy is built around flexibility, leadership visibility, continuous learning, and employee recognition — forming a unique value proposition within Kuwait’s telecom industry.

Under its “Because We Care About Our Employees” initiative, Ooredoo has introduced several measures designed to enhance productivity, work-life balance, and overall employee satisfaction, including:

• Work-from-home option (2 days per month)
• Flexible working hours
• Comprehensive benefits package covering medical insurance, voice and data line, annual bonus, child education support, annual air ticket, wellness coverage, and interest-free loans
• Birthday leave and dedicated employee appreciation days

Empowering National Talent

Since 2024, Ooredoo Kuwait has appointed over 123 new employees, with Kuwaitis representing the majority. The company continues to attract top local talent, receiving hundreds of applications daily. During its Hiring Day in May 2025, Ooredoo received more than 700 CVs, resulting in the hiring of 34 new employees across various departments.

Continuous Learning and Development

The company’s talent management framework includes several flagship initiatives:

•    WAED Internship Program – in collaboration with the Kuwait Youth Public Authority, offering students career exposure and skill-building opportunities.
•    O-Academy – a formalized internal learning platform to support continuous development and professional growth.
•    National Talent Programs – aimed at training and developing young Kuwaiti professionals in telecom and digital technologies.

Recognized Regional Leadership

Ooredoo Kuwait’s HR excellence has been widely recognized in 2025, including its selection among the Top Five Inspiring Workplaces in MENA and a nomination for Best Human Resources Initiative at the Asian Telecom Awards.