Ooredoo Oman Takes Business Customer Service to a New Level With Fixed Number Portability

Press release
Published April 19th, 2018 - 11:28 GMT
Sultan bin Ahmed Al Wahaibi, Chief Business and Wholesale Officer at Ooredoo
Sultan bin Ahmed Al Wahaibi, Chief Business and Wholesale Officer at Ooredoo

Ooredoo, the Sultanate’s digital partner of choice, is pleased to introduce the much-awaited Fixed Number Portability (FNP) service to all business customers. This new service will provide companies of all sizes the flexibility to switch their operators and keep their existing fixed line numbers, while enjoying Ooredoo’s digitally savvy value-added benefits and unmatched customer service. FNP reduces the obstacles associated with changing operators for fixed line services by encouraging a hassle-free alternative for corporations seeking the best options for their continuity.

Sultan bin Ahmed Al Wahaibi, Chief Business and Wholesale Officer at Ooredoo said, “We understand the importance of technology in the success of a business. Having a fixed line service that is robust enough to handle present and future communication requirements is absolutely vital for any organisation. Customers joining us through FNP can look forward to get the highest levels of productivity thanks to our digitally advanced communication solutions that can be scaled to your needs while saving costs on infrastructure. This aligns with our ‘Be Digital’ brand promise to support our business customers through their digitalisation process.  Additionally, the convenient FNP facility also means that users can take their fixed number anywhere in Oman.”

Customers joining Ooredoo through FNP service can use their existing infrastructure and gain access to Ooredoo’s fully-fledged fixed services portfolio thanks to cost effective interfaces. Ooredoo’s Session Initiation Protocol (SIP) service is a favourite for companies who wish to jump on the digital wave with Internet Protocol (IP) based voice services as it allows ample scalability for growth while keeping costs at a minimum. On top of this exclusive Ooredoo feature, customers can also avail their Fixed Mobile Convergence (FMC) solutions that enables Managed Private Branch Exchange (PBX) service through cloud based solutions as well as Toll Free Services for free inbound calling for a company’s customers and the ever popular Business Group services that offers free calls within a company.

Ooredoo has remained dedicated to developing and introducing technically advanced products and services to support Oman’s integral business community. Specifically designed to make its business customers ‘Be Digital’, FNP offers choice, value and the company’s award-winning customer service. Together, this service has the ability to empower companies of every size and type with a comprehensive fixed line solution that is catered to meet their changing needs. Businesses can read more about the service via Ooredoo.om/FNP and sign up for the service by contacting their designated Account Manager, visiting any of Ooredoo’s 50 stores or contacting Ooredoo business call centre on 95011503.

Background Information


We are on a mission to empower customers across our global footprint to access and enjoy the best of the Internet in a way that is personal and unique to them.

We continue to invest in our networks to ensure seamless connectivity that caters to our customers’ growing digital needs.

We are working as a real digital enabler across our markets and our aspiration is to help people simplify their lives and enjoy exciting and rewarding digital experiences.

PR Contact

Contact Name
Kaltham Al-Harrasi

PR Rates

Buy credits to publish your articles on Al Bawaba Biz here

You May Also Like


Sign up to our newsletter for exclusive updates and enhanced content