Ooredoo Oman Takes Business Customer Service to a New Level With Fixed Number Portability
Ooredoo, the Sultanate’s digital partner of choice, is pleased to introduce the much-awaited Fixed Number Portability (FNP) service to all business customers. This new service will provide companies of all sizes the flexibility to switch their operators and keep their existing fixed line numbers, while enjoying Ooredoo’s digitally savvy value-added benefits and unmatched customer service. FNP reduces the obstacles associated with changing operators for fixed line services by encouraging a hassle-free alternative for corporations seeking the best options for their continuity.
Sultan bin Ahmed Al Wahaibi, Chief Business and Wholesale Officer at Ooredoo said, “We understand the importance of technology in the success of a business. Having a fixed line service that is robust enough to handle present and future communication requirements is absolutely vital for any organisation. Customers joining us through FNP can look forward to get the highest levels of productivity thanks to our digitally advanced communication solutions that can be scaled to your needs while saving costs on infrastructure. This aligns with our ‘Be Digital’ brand promise to support our business customers through their digitalisation process. Additionally, the convenient FNP facility also means that users can take their fixed number anywhere in Oman.”
Customers joining Ooredoo through FNP service can use their existing infrastructure and gain access to Ooredoo’s fully-fledged fixed services portfolio thanks to cost effective interfaces. Ooredoo’s Session Initiation Protocol (SIP) service is a favourite for companies who wish to jump on the digital wave with Internet Protocol (IP) based voice services as it allows ample scalability for growth while keeping costs at a minimum. On top of this exclusive Ooredoo feature, customers can also avail their Fixed Mobile Convergence (FMC) solutions that enables Managed Private Branch Exchange (PBX) service through cloud based solutions as well as Toll Free Services for free inbound calling for a company’s customers and the ever popular Business Group services that offers free calls within a company.
Ooredoo has remained dedicated to developing and introducing technically advanced products and services to support Oman’s integral business community. Specifically designed to make its business customers ‘Be Digital’, FNP offers choice, value and the company’s award-winning customer service. Together, this service has the ability to empower companies of every size and type with a comprehensive fixed line solution that is catered to meet their changing needs. Businesses can read more about the service via Ooredoo.om/FNP and sign up for the service by contacting their designated Account Manager, visiting any of Ooredoo’s 50 stores or contacting Ooredoo business call centre on 95011503.
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