Smart Dubai Wins 2 Awards for Its ‘Dubai Now’ Application in Cairo

Press release
Published March 28th, 2018 - 08:39 GMT
Smart Dubai won the Smart Government Shield Award for Best Smart Service for its Dubai Now application.
Smart Dubai won the Smart Government Shield Award for Best Smart Service for its Dubai Now application.

Smart Dubai has won two awards at the Arab World Smart Government Awards 2018, organised by the Excellence Awards Academy in Cairo, Egypt, to recognise and reward outstanding smart government services across the Arab region.

Smart Dubai won the Smart Government Shield Award for Best Smart Service for its Dubai Now application, in addition to the Global Smart Government Shield Award for the Smart Dubai Government Establishment (SDG). The award came in recognition of Smart Dubai’s efforts to introduce smart services that allow customers to carry out their daily transactions without being physically present at government departments, all the while reducing pollution, expediting transactions, and employing artificial intelligence to automate public administration.

Hessa Al Balooshi, Director of Smart Services at Smart Dubai Office (SDO), said: “We are proud to be recognised by the Excellence Awards Academy today, which adds new achievements to Smart Dubai’s already impressive track record. The joint efforts of team members across the board have resulted in a high-quality bundle of smart projects and services that support our quest to become the smartest and happiest city in the world.”

“The Dubai Now application, which has won the award for the second year in a row, sets the standard for advanced, innovative government services, presenting customers with a singular smart platform that saves them time and effort,” Al Balooshi added.

Dubai Now is an all-encompassing one-stop shop for government services in the Emirate of Dubai. The platform offers 59 services from 27 government and non-government entities, targeting 11 different segments of consumers, and providing seamless and secure operations.

The application has won many awards, including the Best Mobile Government Service in the UAE at the World Government Summit 2016, as well as the Best Government Mobile Application in Dubai and the Northern Emirates at the dot Gov 2016 Awards. It was awarded the 2017 Smart Government Shield award in Egypt, which is dedicated to Arab governments and official institutions.

The Arab World Smart Government Awards 2018 emphasise, in their selection criteria, the importance of information technology as a foundation and gateway towards smart services. IT offers digital platforms and interactive information that establish the concepts and values of sustainable development, digital transformation, and promotion of knowledge. The Awards seek to recognise the great support that technology can offer for a safe and productive community, taking into account that 70% of the 370-million-strong Arab population are young tech-savvy people, who embrace technology as a way of life.

Background Information

Smart Dubai

"Smart Dubai is anchored in the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President & Prime Minister of the UAE, and Ruler of Dubai, to make Dubai the happiest city on Earth. " 

Collaborating with private sector and government partners, Smart Dubai is the government office charged with facilitating Dubai’s citywide smart transformation, to empower, deliver and promote an efficient, seamless, safe and impactful city experience for residents and visitors. Smart Dubai is committed to a collaborative and agile approach to Dubai’s smart city transformation, empowering strategic partnerships with the public and private sector and academia to design and implement services and elevate citywide thought leadership, in line with its mission to make Dubai the happiest city on earth through technology innovation.

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