launches Helpbit to offer professional and after-sales services at customers’ doorstep

Press release
Published August 31st, 2016 - 08:15 GMT
Helpbit has announced the launch of Helpbit to provide exceptional professional and after-sales services across the UAE. The innovative platform aggregates region’s leading professional service providers to offer customers a revolutionary solution to manage their daily servicing needs, anywhere and at any time. This landmark initiative by ensures that customers can now enjoy a seamless online shopping experience with the added benefits of extended warranties and damage protection at their doorstep.

This latest offering by aims to help customers overcome online purchasing barriers especially for electronic products by offering unparalleled after-sales services and extended warranties for their online purchases. Helpbit offers a wide array of on-demand services including electronic repairs, housekeeping, laundry, fashion alterations and many more available offline as well as online ( ensuring a hassle free and time saving experience with speedy delivery. By connecting users with qualified professional service providers, listing comparative quotes and credible reviews, Helpbit helps in hiring the right specialists to fulfill daily servicing needs at the click of a button.

Additionally, Helpbit intends to transform the service industry and empower SMEs and professional service providers by offering them a gateway to grow their e-commerce model by making their expertise readily available to millions of users. The listed service providers can take advantage of the technologically robust platform to increase their outreach, increase their profitability, and grow their business faster.

Ronaldo Mouchawar, CEO & Co-Founder comments, “In line with our promise to our customers, we continue to look for ways to enhance the online shopping experience and boost after sales services.  The unique proposition of Helpbit is how it aggregates professional service providers to cater to the servicing demands of the customers.. This initiative gives us the opportunity to use our smart technology and dedication to providing impeccable customer service in an exciting and innovative way.  By offering convenience to choose from the widest selection of service providers at best pricing, the platform empowers users to make smarter choices which make their daily lives easier.”

Mohammed Sleiman, Managing Director & Co-Founder, Helpbit, comments, “At Helpbit, we aim to personalise our customers’ experience, introduce new professional services and bring in new service providers to our platform. Our offline as well as online marketplace allows users access to a large assortment of services such as wall re-painting, TV mounting, laundry and much more. Simultaneously, we want to empower SMEs and professional service providers to grow their own business especially via our online platform which is backed by cutting-edge technology and will provide market exposure to potential service providers.”

All customers need to do is define the service they require from the online catalogue - be it fixing a broken phone or hiring a house help, choose a professional service provider at the best suited price and opt for easy delivery options offered by The platform offers one of its kind option to get services done ‘Onsite’, which means that the chosen service provider will arrive at the customers’ doorstep on time with all the equipment they need to get the job done. While with ‘Collect and Return’, a trusted courier will be assigned to collect items and take it to the service provider and return after the service is completed.

This initiative is a testament to’s dedication to providing its customers with the best in-class online shopping experience and foster a dynamic e-commerce ecosystem in the region.

Helpbit application is available on both IOS and Android operating systems, which can be downloaded from the AppStore and Google Play.


Background Information was established in 2005 to become the largest e-commerce site in the Arab world covering Saudi Arabia, UAE, Jordan and Egypt. is the channel where thousands of buyers and sellers in the region meet on a daily basis to sell products over a trusted platform that offers both various local payment options and integrated delivery methods catered to the markets that they serve.

طبيب لبناني يتعرض لصدمة قوية إثر قتله مريضته الطفلة بعد علاجها دون قصد!

Published February 23rd, 2019 - 10:43 GMT
طبيب لبناني يتعرض لصدمة قوية.. بعدما وصف لمريضته الطفله العلاج قتلها بدون قصد!
طبيب لبناني يتعرض لصدمة قوية.. بعدما وصف لمريضته الطفله العلاج قتلها بدون قصد!

لم يتوقع الطبيب المُعالج أن الطفلة التي كشف عليها وكتب لها العلاج ستلاقي حتفها على يديه، ففي حادثة غريبة شهدتها لبنان، فبعد قيام أحد الأطباء بفحص طفلة 3 سنوات ومعاينتها وكتابة العلاج المناسب لها، صادف أن ينتهي دوام الطبيب وقت خروج الطفلة ووالدتها من المستشفى.

وبشكل مفاجئ قامت الطفلة بالافلات من يد والدتها وركضت في الشارع في اللحظة التي كان بها الطبيب يقود سيارته، ودون أن ينتبه لها قام بدهسها مما أدى إلى وفاتها.

لم يستطع الطبيب تحمل الصدمة حتى انه لم ينظر للطفلة بعد الدهس، ووقع على الأرض من هول الصدمة وتم نقله للمستشفى من أجل تلقي العلاج بسبب الصدمة الكبيرة التي تعرض لها.

وحتى هذه اللحظة لم يتم الكشف عن مصير الطبيب وفي حال خرج من المستشفى وما هو العقاب الذي يتعرض له، إلا ان الحادثة شكلت صدمة كبيرة في الشارع اللبناني.


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