UAE Exchange to collect Abu Dhabi utility bills

Press release

Published September 25th, 2012 - 04:47 GMT

During signing the agreement

Abu Dhabi Distribution Company (ADDC), an entity of Abu Dhabi Water and Electricity Authority (ADWEA), joined hands with UAE Exchange, a leading global remittance and foreign exchange brand, for making utility bill payments easier. Customers of ADDC can now walk in to any of the over 120 branches of UAE Exchange across the UAE and pay their electricity and water bills without incurring any additional fees.

“Both ADDC and UAE Exchange address the most essential requirements of the customers. Both the entities understand the importance of bringing the best to customers. It is this common passion, which has brought us together. We are very happy to join hands with UAE Exchange. We are sure that the wide network and goodwill that the brand enjoys, across the UAE, will help our customers to clear theirbills in a hassle-free and time-saving manner," said Eng Mohamed Bin Jarsh, Acting General Manager of ADDC.

“Every partnership should bring more convenience to the customers. This aim drives us to bring meaningful partnerships. Our latest tie up with ADDC is an outcome of this thinking for the customers. Utility bills are most important. They need on time clearance to ensure seamless supply. We are glad that through this strong relationship, we could bring this facility, essential to sustain a smooth and convenient lifestyle for our customers.”, said Mr. Promoth Manghat, Vice President – Global Operations, UAE Exchange.

Customers can choose to pay their ADDC bills from any of the over 120 branches of UAE Exchange across the seven emirates, including the 14 in the Dubai Metro Stations, UAE Exchange is the only remittance brand to provide such a convenience to the Dubai Metro commuters.

The utility bill payment convenience is among the many offered at UAE Exchange counters, including money transfers, foreign currency exchange, payroll solutions, credit card bill payments, school fee payment and more. When customers walk in, they can address multiple financial requirements under a single roof. ADDC bill payment is the latest service added in this financial supermarket.

The event to announce this tie-up was attended by senior officials of UAE Exchange and Abu Dhabi Distribution Company, special invitees and the Media.

ADDC has recently introduced new water and electricity bills payment mechanisms that include ADDC's website; www.addc.ae, the Abu Dhabi e-Government Portal; www.abudhabi.ae, IVR system by dialling toll-free on; 8002332, ATMs of some authorized banks and kiosks electronic payment systems located in the company's customer services centres, ADNOC petrol stations, Emirates Post offices and some shopping centres.

Background Information

UAE Exchange

With a presence in more than 31 countries, UAE Exchange is a leading global remittance, Foreign Exchange and payment solutions brand. We are committed to provide our more than 15 million customers, with multiple financial solutions at one counter. With a team of 9000 employees, we operate in some of the world’s dynamic markets, and strive to offer our customers a wide range of financial products and solutions. With a focus on innovation and new product development, we are poised to help you address all your financial needs under one roof.