I’tamarna offers booking services that pilgrims can use ahead of their arrival in Makkah for accommodation, transport and recreation. Pilgrims can download the app on Sept. 28.
“The launch of the app came due to the coronavirus pandemic, its repercussions and preventive measures that require specifying the number of pilgrims,” Al-Maddah said. “There is a capacity that should not be exceeded. This is what prevents the overcrowding of holy sites and limits the spread of the virus among pilgrims.”
He said that the operational capacity was calculated through the Ministry of Health’s Tawakkalna app, with the pilgrim using I’tamarna to book an Umrah appointment that was time-specific and accompanied by anti-coronavirus preventive measures.
The first phase of the gradual return will include allowing citizens and expatriates from within the Kingdom to perform Umrah at a capacity of 30 percent from Oct. 4, the equivalent of 6,000 pilgrims per day.
The second will increase the capacity of the Grand Mosque to 75 percent, which would include 15,000 pilgrims and 40,000 worshippers a day from Oct. 18.
In the third phase, pilgrims from abroad would be allowed to perform Umrah from Nov. 1 with a capacity of 20,000 pilgrims and 60,000 worshippers per day.
The fourth stage will see the Grand Mosque return to normal, when all COVID-19 risks have gone away. Pilgrims can download the app on Sept. 28.