Emirates has been voted the best airline in the world for 2016, according to a consultancy firm that surveyed millions of passengers worldwide.
Skytrax, which runs an aviation consumer platform, presented on Tuesday the 2016 World Airline Awards at a gala ceremony held at Farnborough Air Show which was attended by representatives of more than 40 airlines around the world.
This year’s awards marks the fourth time that Emirates has won the top prize. Other Gulf carriers also made it to the top ten list, with Qatar Airways taking the second spot and Etihad Airways securing the sixth position.
The awards were based on a comprehensive consumer survey conducted among 19.2 million air travellers between August 2015 and May 2016, covering a range of indicators, including seat comfort, cabin cleanliness, check-in and boarding experience, quality of staff service, among many others. The poll attracted feedback from more than 104 nationalities, which rated at least 280 low-cost and full-service carriers.
Emirates scored the highest in terms of the quality of inflight entertainment, while Qatar Airways’ business class cabin was voted the world’s best.
Cathay Pacific has the cleanest aircraft cabins, while Bangkok Airways won the best regional airline award and Asiana Airlines took all the economy class awards.
The top ten airlines of 2016 are:
1.Emirates
2.Qatar Airways
3.Singapore Airlines
4. Cathay Pacific
5.ANA All Nippon Airways
6.Etihad Airways
7.Turkish Airlines
8.EVA Air
9.Qantas Airways
10.Lufthansa
Aegean Airlines
Best Regional Airline in Europe
Aeroflot Russian Airlines
Best Airline in Eastern Europe
Air Astana
Best Airline in Central Asia / India
Best Airline Staff Service in Central Asia / India
Air France
Best First Class Airline Lounge Dining
Best First Class Comfort Amenities
Air New Zealand
World's Best Premium Economy Class Cabin
World's Best Premium Economy Class Airline Seat
AirAsia
World's Best Low-Cost Airline
Best Low-Cost Airline in Asia
AirAsia X
World's Best Low Cost Airline Premium Cabin
World's Best Low Cost Airline Premium Seat
ANA All Nippon Airways
World's Best Airport Services
Best Airline Staff Service in Asia
Asiana Airlines
World's Best Economy Class
Best Economy Seat
Best Economy Class Onboard Catering
Austrian
Best Airline Staff Service in Europe
Azul Linhas Aereas Brasileiras
Best Low-Cost Airline in South America
Best Airline Staff in South America
Bangkok Airways
World's Best Regional Airline
Best Regional Airline in Asia
Cathay Pacific Airways
World's Best Airline Cabin Cleanliness
Best First Class Airline Lounge
Copa Airlines
Best Airline in Central America / Caribbean
Best Regional Airline in Central America / Caribbean
Best Airline Staff Service in Central America / Caribbean
Emirates
World's Best Airline (Airline of the Year)
World's Best Airline Inflight Entertainment
Ethiopian Airlines
Best Airline Staff Service in Africa
Etihad Airways
World's Best First Class
Best First Class Seat
Best First Class Onboard Catering
EVA Air
Best Airline Transpacific
Best Business Class Comfort Amenities
Finnair
Best Airline in Northern Europe
flyDubai
Best Low Cost Airline in the Middle East
Garuda Indonesia
World's Best Cabin Crew
Hainan Airlines
Best Airline in China
Best Airline Staff Service in China
Hawaiian Airlines
Best Airline Staff Service in North America
Indigo
Best Low-Cost Airline in Central Asia / India
Jetstar Airways
Best Low-Cost Airline in Australia / Pacific
Juneyao Airlines
Best Regional Airline in China
Kulula
Best Low Cost Airline in Africa
LAN Airlines
Best Airline in South America
Lufthansa
Best Airline in Western Europe
Best Airline Transatlantic
Norwegian
World's Best Long Haul Low-Cost Airline
Best Low-Cost Airline in Europe
Plaza Premium
World's Best Independent Airport Lounge
Porter Airlines
Best Regional Airline in North America
Qantas
Best Airline Australia in Pacific
Best Airline Staff in Australia / Pacific
Best Premium Economy Onboard Catering
Qatar Airways
World's Best Business Class
Best Business Class Airline Lounge
Best Airline Staff in the Middle East
Royal Air Maroc
Best Regional Airline in Africa
Singapore Airlines
Best Airline in Asia
Best Business Class Airline Seat
Sky Airline
Best Regional Airline South America
South African Airways
Best Airline in Africa
Spring Airlines
Best Low-Cost Airline in China
Star Alliance
World's Best Airline Alliance
World's Best Airline Alliance Lounge
Thai Airways
World's Most Improved Airline
Best Airline Lounge Spa Facility
Thomson Airways
World's Best Leisure Airline
Turkish Airlines
Best Airline in Europe
Best Airline in Southern Europe
Best Business Class Airline Catering
Best Business Class Lounge Dining
Virgin America
Best Airline in North America
Best Low-Cost Airline in North America
By Cleofe Maceda
