When millions of customers rely on you to fulfill more than 1 billion shipments each year, security is vital. The solution for SNAS/DHL’s warehouses in the Kingdom was CCTV, bringing Saudi facilities one step closer to being internationally certified as a high security warehouse.
A video surveillance system, using more than 120 cameras, was recently introduced to enhance security at SNAS/DHL’s Saudi facilities, without compromising the movement of people or consignments.
In Saudi Arabia, SNAS/DHL now employs over 700 people in 42 offices, terminals and stations. Daily operations include numerous deliveries in and out of all facilities, supervised by 65 Saudi Security Guards.
The new security system features the integration of a video surveillance system. Footage from more than 120 cameras is linked to and managed using advanced digital video management system. The result is a complete control and surveillance solution.
The advanced digital video and audio recorder completely replaces the traditional analogue VCR, multiplexer, motion detector and video transmission security systems. It features some of the most powerful search functions on the market today. Images of particular activities or patterns of activity can be retrieved with ease, using intelligent search tools that have an intuitive overview of recorded activity. The alarm or event list is another way to access recorded events. The system is ideally suited for demanding sites such as banks, factories, and logistics centers.
Bahrain based Area Security Manager Dave Garbutt said: "We need to have full control of our business. The new CCTV system enables us to control access into and out of the facility, and keep track of all personnel and visitors, 24/7."
Security cards are individually programmed with an employee's name, PIN code, authorization level, authorized times of use, and so on. The new system's versatile report functionality allows SNAS/DHL to track users' activity, as well as to log all events and readily access them. Access cards also serve as ID badges with photos, ensuring that unauthorized visitors stand out.
"The CCTV system is incredibly user-friendly and easy to use, and because it is, there is less risk of mistakes and unnecessary call-outs and alarms," says Dave Garbutt.
"That said, our personnel are highly trained. All procedures are thoroughly documented, and we have procedures for every eventuality. There are a number of stepped alert levels."
The investment is part of the company's goal to certify the entire facility to international standards as a high security warehouse, explains Dave Garbutt. Such certification means that DHL will have to meet the Freight Security Requirements of the Technology Asset Production Association (TAPA), which take into account both the level and standard of security procedures and their implementation, and the level and standard of security technology.
Think global, act local? DHL demonstrates that it can be done, and securely, too.
Al Bawaba